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Description
PlayOps is an online management solution tailored for indoor play areas and soft play establishments. It provides operators with real-time floor visibility, including individual child timers, admission controls, session extensions, add-on options, membership management, prepaid passes, birthday party reservations, digital waivers, QR code check-in, and comprehensive checkout records. The software enables staff to monitor wristband distribution, communicate updates to parents via WhatsApp, showcase remaining playtime on screens, and analyze sales through various payment methods and revenue streams. Additionally, all reports can be conveniently exported in CSV format. Designed specifically for venues managed by owners, PlayOps operates seamlessly across browsers on tablets, smartphones, and computers, enhancing the overall management experience. Its user-friendly interface and robust features make it an ideal choice for those in the indoor play industry.
Description
VenueSumo is a comprehensive cloud-based platform tailored for managing venues specifically in the leisure, attractions, and family entertainment sectors. It streamlines online ticket sales and reservations, allowing guests to conveniently book and pay for various services, such as group events and parties, directly through your website, while also featuring a fully integrated point-of-sale system for transactions conducted on-site. Beyond ticketing, the platform offers management tools for memberships and vouchers, real-time inventory and stock tracking that updates automatically with each sale, as well as customer relationship management (CRM) tools for effective guest communication and relationship handling, alongside digital check-in and waiver functionalities. Furthermore, it boasts features such as QR-code ordering to enhance service speed and increase customer spending, support for multiple venues, robust API integrations, incident reporting, guest feedback collection, and analytical dashboards to keep track of performance metrics. Users can also benefit from the extensive customization options available, allowing them to create branded ticket packages and workflows that fit their specific venue needs, ensuring both online and offline experiences are tailored to their audience. This extensive feature set makes VenueSumo a valuable asset for any venue looking to elevate its management capabilities and enhance guest satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Afterpay
No
BridgePay
No
Campaign Monitor
No
Factor4
No
HubSpot CRM
No
Klaviyo
No
Patch Retention
No
PayU
No
Rezdy
No
SMSGlobal
No
Integrations
Afterpay
Yes
BridgePay
Yes
Campaign Monitor
Yes
Factor4
Yes
HubSpot CRM
Yes
Klaviyo
Yes
Patch Retention
Yes
PayU
Yes
Rezdy
Yes
SMSGlobal
Yes
Pricing Details
$49/month
Starter costs $49 month to month or $490 per year. Growth costs $69 month to month or $690 per year. Custom plans for chains and specialized setups are quoted individually. New centers receive one month of the Growth plan free without a payment card. There is no setup fee, and subscriptions can be canceled at any time.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Synopse Technologies
Founded
2026
Country
India
Website
getplayops.com
Vendor Details
Company Name
VenueSumo
Country
Australia
Website
venuesumo.com
Product Features
Product Features
Venue Management
Attendee Management
No
Billing & Invoicing
No
Contract Management
No
Customer Management
No
Event Management
No
Food & Beverage Management
No
Multi-Facility
No
Reservations Management
No
Resource Booking
No
Sales Management
No
Staff Management
No
