Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Since 1996, Platypus has been delivering billing software tailored for the Internet Service Provider sector. As a service of Tucows Inc., a publicly-traded internet company accredited by ICANN, Platypus has been supporting countless businesses and millions of internet users globally since 1994. The Platypus Printing Service offers a cost-effective solution, with the average price for a standard customer statement being just 83 cents for domestic mailing, which encompasses printing, folding, stuffing, envelope preparation, return envelope, perforated tear-offs, and postage. Initiating the Platypus Printing Service is straightforward; users simply need to click the "Send to Platypus" button located on the statement screen of the Platypus Billing System. This process eliminates the need for file exports, FTP transfers, or mailing tapes, as encrypted data is securely transmitted directly to our printing facility, where our dedicated staff takes care of everything else. Overall, Platypus ensures a seamless and efficient billing experience for its users.
Description
The process of collection is automatically initiated through the recognition of various factors such as due dates, minimum balance, and the volume of statements. During the entry of work orders, the system can automatically categorize the type of task being performed—whether it's for installation, disconnection, transfer, or any additions or deletions, with a distinction made between mandatory and optional tasks. Every account undergoes a review during each billing cycle as soon as invoicing starts. Additionally, real-time billing simulations can be executed for any billing account or production instance. Various calendars are established based on the nature of the intervention, including installations and repairs, ensuring organized scheduling. Furthermore, the system's ability to automatically identify task types during work order entry streamlines operations and enhances efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Workspace
No
cPanel
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Tucows
Founded
1993
Country
United States
Website
www.ispbilling.com
Vendor Details
Company Name
InfoCABLYS
Founded
2002
Country
Canada
Website
infocablys.com/en
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
No
VoIP
Yes
Product Features
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
No
Customer Portal
No
Customizable Invoices
Yes
Dunning Management
Yes
Hourly Billing
No
Invoice History
Yes
Mobile Payments
Yes
Multi-Currency
Yes
Online Invoicing
Yes
Online Payments
Yes
Payment Processing
Yes
Project Billing
No
Recurring/Subscription Billing
Yes
Service Ticket Billing
No
Tax Calculator
Yes
Billing and Provisioning
Billing & Invoicing
No
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
No
Flexible Rate Tables
No
Internet
No
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
No
Self Service Portal
No
Service Order System
No
VoIP
No