Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Planhat is a Customer Success Platform that makes Customer Success easy.
Planhat is beautiful and simple to use. It can help you reduce churn and upsell more, increase user engagement, and maximize the lifetime value your customers.
Planhat is designed for everyone, from the CS rep to C-Suite. It offers all the functionality and features that you would expect from a modern Customer Success Platform. The difference is in how easy it is to use and how simple it is to implement.
Description
Verix’s decision engine enables business professionals to blend human intuition with artificial intelligence, harnessing a diverse range of customer information – including historical, factual, and predictive data – to create effective strategies and implement them with scientific precision. This approach fosters a tailored customer interaction experience characterized by remarkable accuracy and clarity, achieving unprecedented time-to-value. Early implementations of Tovana have shown promising results, revealing a 20% increase in revenue attributed to enhanced customer interactions and a more robust brand market presence, as evidenced by rising sales figures and lower HCP turnover rates. Designed to promote autonomy, Tovana empowers teams to work more efficiently while reducing reliance on external resources. By providing your sales team with insights that enhance transparency and understanding, you can ensure that they are equipped to engage each HCP with customized messaging that addresses their specific needs, delivered at the most advantageous moments. This transformative capability not only optimizes sales interactions but also strengthens customer relationships over time.
API Access
Has API
No
API Access
Has API
No
Integrations
Aircall
Yes
Axis LMS
No
Freshdesk
Yes
Gmail
Yes
Google Calendar
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
InboxCRM by AppEQ
Yes
Kleene
Yes
Lantern
Yes
Integrations
Aircall
No
Axis LMS
Yes
Freshdesk
No
Gmail
No
Google Calendar
No
HubSpot CRM
No
HubSpot Customer Platform
No
InboxCRM by AppEQ
No
Kleene
No
Lantern
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Planhat
Founded
2014
Country
Sweden
Website
www.planhat.com
Vendor Details
Company Name
Verix
Founded
2007
Country
United States
Website
www.verix.com
Product Features
Account Planning
Account Segmentation
No
Account Tracker
No
Annual Account Plan
No
Communication Matrix
No
Competitor Stacking
No
Dashboard
No
Performance Metrics
No
Relationship Mapping
No
Trend Monitoring
No
White Space Analysis
No
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No