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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Planhat is a Customer Success Platform that makes Customer Success easy. Planhat is beautiful and simple to use. It can help you reduce churn and upsell more, increase user engagement, and maximize the lifetime value your customers. Planhat is designed for everyone, from the CS rep to C-Suite. It offers all the functionality and features that you would expect from a modern Customer Success Platform. The difference is in how easy it is to use and how simple it is to implement.

Description

Velaris empowers Customer Success teams by providing insights into customer behavior, optimizing operations, and significantly reducing manual labor hours. Our platform offers adaptable AI-driven analytics, tailored success plans, collaborative tools, and essential automations to meet your needs effectively. Crafted by experts in Customer Success for their peers, the system consolidates and enhances customer information within a user-friendly interface, enabling you to gain crucial insights for proactive and informed decision-making. By utilizing Velaris, your team can prioritize customer satisfaction, mitigate churn, and foster business growth, all while enjoying a streamlined workflow that enhances overall productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

AccessOwl Yes 
Aircall Yes 
Desktop.com Yes 
Freshdesk Yes 
Google Calendar Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
InboxCRM by AppEQ Yes 
Intercom Yes 
Kleene Yes 
Mailchimp Yes 
Mailchimp Transactional Email (Mandrill) Yes 
Microsoft Outlook Yes 
Pendo Yes 
SatisMeter Yes 
Segment Yes 
Slack Yes 
Zapier Yes 
Zendesk Yes 

Integrations

AccessOwl No 
Aircall No 
Desktop.com No 
Freshdesk No 
Google Calendar No 
HubSpot CRM No 
HubSpot Customer Platform No 
InboxCRM by AppEQ No 
Intercom No 
Kleene No 
Mailchimp No 
Mailchimp Transactional Email (Mandrill) No 
Microsoft Outlook No 
Pendo No 
SatisMeter No 
Segment No 
Slack No 
Zapier No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10,000/year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Planhat

Founded

2014

Country

Sweden

Website

www.planhat.com

Vendor Details

Company Name

Velaris

Founded

2021

Country

United Kingdom

Website

velaris.io

Product Features

Account Planning

Account Segmentation No 
Account Tracker No 
Annual Account Plan No 
Communication Matrix No 
Competitor Stacking No 
Dashboard No 
Performance Metrics No 
Relationship Mapping No 
Trend Monitoring No 
White Space Analysis No 

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Alternatives

Alternatives

CFN Insight Reviews

CFN Insight

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