Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Planhat is a Customer Success Platform that makes Customer Success easy.
Planhat is beautiful and simple to use. It can help you reduce churn and upsell more, increase user engagement, and maximize the lifetime value your customers.
Planhat is designed for everyone, from the CS rep to C-Suite. It offers all the functionality and features that you would expect from a modern Customer Success Platform. The difference is in how easy it is to use and how simple it is to implement.
Description
Velaris empowers Customer Success teams by providing insights into customer behavior, optimizing operations, and significantly reducing manual labor hours. Our platform offers adaptable AI-driven analytics, tailored success plans, collaborative tools, and essential automations to meet your needs effectively.
Crafted by experts in Customer Success for their peers, the system consolidates and enhances customer information within a user-friendly interface, enabling you to gain crucial insights for proactive and informed decision-making. By utilizing Velaris, your team can prioritize customer satisfaction, mitigate churn, and foster business growth, all while enjoying a streamlined workflow that enhances overall productivity.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AccessOwl
Yes
Aircall
Yes
Desktop.com
Yes
Freshdesk
Yes
Google Calendar
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
InboxCRM by AppEQ
Yes
Intercom
Yes
Kleene
Yes
Integrations
AccessOwl
No
Aircall
No
Desktop.com
No
Freshdesk
No
Google Calendar
No
HubSpot CRM
No
HubSpot Customer Platform
No
InboxCRM by AppEQ
No
Intercom
No
Kleene
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10,000/year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Planhat
Founded
2014
Country
Sweden
Website
www.planhat.com
Vendor Details
Company Name
Velaris
Founded
2021
Country
United Kingdom
Website
velaris.io
Product Features
Account Planning
Account Segmentation
No
Account Tracker
No
Annual Account Plan
No
Communication Matrix
No
Competitor Stacking
No
Dashboard
No
Performance Metrics
No
Relationship Mapping
No
Trend Monitoring
No
White Space Analysis
No
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No