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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

PlanVortex serves as an integrated cloud platform and REST API that enables users to publish, schedule, moderate, and analyze social media content across 11 different networks, all from a single account. The supported platforms include Facebook, Instagram, LinkedIn, X, TikTok, YouTube, Bluesky, Discord, Telegram, WhatsApp, and Google Business Profile, while Pinterest, Reddit, and Snapchat are planned for future inclusion. Users can simultaneously publish to nine of these networks or schedule posts, with the system automatically verifying each platform's posting limits before submissions. The platform utilizes AI to create both text and images, as well as to develop comprehensive content strategies based on user prompts, personal photos, articles, or catalogs. Additionally, a centralized inbox allows for real-time reading of comments and Google reviews from each network, along with direct messages from Facebook, Instagram, WhatsApp, and Bluesky. Analytics for each post and account are generated automatically, providing valuable insights. Users can manage unlimited brands, each equipped with its distinct accounts, calendars, media libraries, teams, and role-based access permissions, ensuring a tailored experience for diverse organizational needs. This robust feature set positions PlanVortex as a comprehensive solution for social media management.

Description

The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 
YouTube Yes 
Bluesky Yes 
Discord Yes 
Google Business Profile Yes 
LinkedIn Yes 
Telegram Yes 
TikTok Yes 
WhatsApp Yes 

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 
YouTube Yes 
Bluesky No 
Discord No 
Google Business Profile No 
LinkedIn No 
Telegram No 
TikTok No 
WhatsApp No 

Pricing Details

15€/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$9 per user, per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Talia Softworks

Founded

2020

Country

Spain

Website

planvortex.com

Vendor Details

Company Name

Socialboards

Country

Norway

Website

socialboards.com/en/

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling No 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Alternatives

Alternatives

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