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Description
PlanVortex serves as an integrated cloud platform and REST API that enables users to publish, schedule, moderate, and analyze social media content across 11 different networks, all from a single account. The supported platforms include Facebook, Instagram, LinkedIn, X, TikTok, YouTube, Bluesky, Discord, Telegram, WhatsApp, and Google Business Profile, while Pinterest, Reddit, and Snapchat are planned for future inclusion. Users can simultaneously publish to nine of these networks or schedule posts, with the system automatically verifying each platform's posting limits before submissions. The platform utilizes AI to create both text and images, as well as to develop comprehensive content strategies based on user prompts, personal photos, articles, or catalogs. Additionally, a centralized inbox allows for real-time reading of comments and Google reviews from each network, along with direct messages from Facebook, Instagram, WhatsApp, and Bluesky. Analytics for each post and account are generated automatically, providing valuable insights. Users can manage unlimited brands, each equipped with its distinct accounts, calendars, media libraries, teams, and role-based access permissions, ensuring a tailored experience for diverse organizational needs. This robust feature set positions PlanVortex as a comprehensive solution for social media management.
Description
The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook
Yes
Instagram
Yes
X (Twitter)
Yes
YouTube
Yes
Bluesky
Yes
Discord
Yes
Google Business Profile
Yes
LinkedIn
Yes
Telegram
Yes
TikTok
Yes
Integrations
Facebook
Yes
Instagram
Yes
X (Twitter)
Yes
YouTube
Yes
Bluesky
No
Discord
No
Google Business Profile
No
LinkedIn
No
Telegram
No
TikTok
No
Pricing Details
15€/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$9 per user, per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Talia Softworks
Founded
2020
Country
Spain
Website
planvortex.com
Vendor Details
Company Name
Socialboards
Country
Norway
Website
socialboards.com/en/
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
No
Reporting/Analytics
Yes
Social Media Monitoring
Yes