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Average Ratings 593 Ratings

Total
ease
features
design
support

Average Ratings 6 Ratings

Total
ease
features
design
support

Description

Pipefy is a low-code Business Orchestration and Automation Technologies (BOAT) platform designed to act as a modern middleware layer for the enterprise stack. Rather than replacing existing Systems of Record (SORs) like SAP, Oracle, or Salesforce, Pipefy wraps them in an agile orchestration layer. This architecture allows technical teams to modernize legacy operations and extend the life of core systems without the risks associated with "rip and replace" projects. Pipefy provides the infrastructure to sanitize data inputs, manage complex business logic, and orchestrate API calls between fragmented endpoints. Technical & Architectural Highlights: • Adaptive Governance Framework: Pipefy solves the "Shadow IT" problem by establishing IT-sanctioned "Safe Zones." Business users can build workflows within these guardrails, while IT retains control over critical data, integrations, and permissions via a centralized console. • Agentic AI Engine (BYOLLM): The platform features a governable AI Agent Studio. Unlike "black box" solutions, Pipefy supports a Bring Your Own LLM approach, allowing enterprises to integrate preferred models (Azure OpenAI, AWS Bedrock) securely to automate document analysis (OCR) and decision-making. • Robust Connectivity: Built with an API-first philosophy, Pipefy offers a GraphQL API, Webhooks, and enterprise-grade iPaaS capabilities to ensure seamless data interoperability across the stack. • Security & Compliance: Engineered for regulated industries, the platform is ISO 27001, ISO 27701, and SOC2 Type II certified, supporting compliance with GDPR and SOX standards. Pipefy empowers IT leaders to eliminate technical debt and clear development backlogs by safely delegating low-complexity builds to business units.

Description

iGrafx facilitates genuine business transformation by empowering organizations to consistently enhance their processes. To attain ongoing process improvement, an integrated intelligence platform is essential. The intricacies of modern processes often span numerous departments, systems, and stakeholders, which complicates the understanding of the overall process ecosystem. Without a comprehensive perspective, it becomes challenging to pinpoint the underlying issues and evaluate which potential solutions are the most effective. Harness the capabilities of process intelligence with the Process360 Live platform, which integrates process mining, design, and simulation seamlessly. By streamlining processes, uncovering bottlenecks, and refining workflows, organizations can achieve more efficiency and produce higher quality products without increasing resource expenditure. Additionally, this approach allows for maintaining consistent volume, pace, and quality while simultaneously reducing financial commitments through effective process optimization and resource management. Ultimately, embracing such innovative solutions positions organizations to thrive in an ever-evolving business landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Comprehensive Services Yes 
AccessOwl Yes 
Celonis Yes 
Docusign Yes 
Freshdesk Yes 
Google Drive Yes 
HubSpot CRM Yes 
LANA Process Mining No 
LinkedIn Yes 
Mailchimp Yes 
Microsoft SharePoint Yes 
NetSuite Yes 
OutSystems Yes 
QuickBooks Accountants Yes 
RealWork Yes 
Salesforce Yes 
TIM BPM Suite No 
UiPath Yes 
Ultimus Digital Process Automation Suite No 
Zoho CRM Yes 

Integrations

ADP Comprehensive Services No 
AccessOwl No 
Celonis No 
Docusign No 
Freshdesk No 
Google Drive No 
HubSpot CRM No 
LANA Process Mining Yes 
LinkedIn No 
Mailchimp No 
Microsoft SharePoint No 
NetSuite No 
OutSystems No 
QuickBooks Accountants No 
RealWork No 
Salesforce No 
TIM BPM Suite Yes 
UiPath No 
Ultimus Digital Process Automation Suite Yes 
Zoho CRM No 

Pricing Details

$20 (per-user billing)
✓ Unlimited processes / Plug-n-play templates

✓ Request tracker

✓ Visual customization

✓ Unlimited users (per-user billing)

✓ Automations and Pipefy’s API

✓ Role-based access

✓ Data recovery
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Pipefy

Founded

2014

Country

United States

Website

www.pipefy.com

Vendor Details

Company Name

iGrafx

Founded

1991

Country

United States

Website

www.igrafx.com

Product Features

Business Process Automation

Pipefy serves as an advanced platform for automating business processes, utilizing AI to optimize IT resources while enabling business units to independently create and implement up to 85% of their workflows across various departments such as HR, IT, Finance, Marketing, and Sales. With Pipefy, users can effortlessly design, monitor, automate, and manage any bespoke workflow—regardless of its complexity—without needing any technical expertise. This no-code business process automation software provides a seamless end-to-end experience, enhancing team productivity, oversight, and control from initiation to completion. Accelerate the deployment process, reduce implementation expenses, and simplify workflows while avoiding costly stack sprawl, thanks to a comprehensive built-in security system and seamless connections to over 300 applications and systems right from the start, along with HTTP/HTTPS support for integrating Pipefy with any other tools you may be using.

Business Process Management

Pipefy is an advanced business process management platform designed to optimize IT resources while enabling business teams to independently create and implement up to 85% of their workflows across various departments such as HR, IT, Finance, Marketing, and Sales. With Pipefy, users can effortlessly design, monitor, automate, and oversee any tailor-made workflow, regardless of its intricacy, without requiring any technical expertise. This no-code BPM solution offers a comprehensive end-to-end workflow that enhances team efficiency, oversight, and control from initiation to completion. Accelerate your deployment process, reduce implementation expenses, and simplify workflows while avoiding costly technology bloat through its integrated security features, ready-made connections to over 300 applications and systems, and the ability to connect Pipefy with additional tools via HTTP/HTTPS.

Access Controls / Permissions Yes 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking No 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management Yes 

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management Yes 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Human Resources

Leverage your most valuable business resource with Pipefy, the AI-powered platform designed for efficient process management that seamlessly integrates the essential elements of HR: people, systems, and strategy. Pipefy streamlines all your HR workflows in one location, from managing incoming requests to minimizing response times, without the need for coding expertise or reliance on specialized third-party services. Create tailored employee portals to centralize crucial information, implement standardized HR forms to speed up the processing of requests, and utilize automated email templates to keep employees updated in real-time. Notable features include an integrated security system to protect sensitive information and a versatile no-code platform that allows for quicker deployment and reduced implementation expenses.

360 Degree Feedback No 
Applicant Tracking Yes 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database Yes 
Employee Lifecycle Management Yes 
Onboarding Yes 
Payroll Management No 
Performance Management Yes 
Recruiting Management Yes 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management No 
Time Off Management No 
Timesheets No 
Training Management No 

IT Service

Pipefy is a no-code platform designed for automating processes and workflows, allowing organizations to maximize their IT resources while enhancing oversight and management of workflows and technology stacks throughout the organization. This user-friendly and secure tool can be utilized by any team to create and automate various IT processes, workflows, or service portals effortlessly. Streamline adoption, oversee transformations with complete transparency, and adapt to evolving business requirements — all while staying within budget and meeting deadlines. With Pipefy, IT departments can monitor every stage of the workflow and every element of the tech stack, minimizing risks associated with poor governance and unregulated IT practices. Notable features include over 300 pre-built connectors, HTTPS integrations, an integrated security suite, artificial intelligence capabilities, process templates, customizable forms, rules and conditions, and some of the quickest implementation times available in the industry.

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management Yes 

ITSM

Pipefy is an innovative no-code platform designed for automating processes and workflows, effectively optimizing IT resources while enhancing oversight and management of all organizational workflows. With Pipefy, IT teams can efficiently deliver projects and resolve support tickets promptly and within budget. The platform ensures adherence to security and compliance regulations through features such as audit trails, business rules, and role-based access control (RBAC). Automated notifications help to avert delays and facilitate quick escalations, along with flexible asset management and tracking workflows. This user-friendly and secure tool can be easily implemented by any team to create and automate various IT processes, workflows, or self-service portals. Notable features include over 300 pre-built connectors, HTTPS integrations, a comprehensive security suite, artificial intelligence capabilities, customizable forms, dynamic rules and conditions, and some of the quickest return-on-investment options available in the industry.

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Procure to Pay

Revitalize your procurement team by shifting from a mere purchasing hub to a strategic ally within your organization. Establish a well-organized, consistent, and automated procurement system that accelerates the purchase order cycle and enhances collaboration among all stakeholders. Seamlessly connect your procurement software or any existing legacy systems to broaden your operational capabilities, ensuring clarity and responsibility throughout the process. Utilize Pipefy's AI-driven business process automation and management platform to swiftly gain insights into your processes, enabling you to make informed decisions with confidence. Design workflows that incorporate industry best practices while also catering to the specific requirements of your team.

Billing & Invoicing No 
Budgeting / Forecasting No 
Compliance Management No 
Contract Lifecycle Management Yes 
Financial Reporting No 
Integration Management No 
Inventory Management No 
Order Management Yes 
Vendor Management Yes 

Purchasing

Create a streamlined, systematic, automated, and fail-safe procurement process designed to accelerate the purchasing timeline and enhance collaboration among all stakeholders. Utilizing Pipefy’s AI-powered business process automation and management platform, you can swiftly gain insights into your processes, enabling you to make informed purchasing decisions with confidence. Evaluate supplier effectiveness and develop workflows based on industry best practices, customized to fit your team's specific requirements. Seamlessly connect with your accounting software or other existing systems to facilitate growth.

Catalog Management No 
Compliance Management Yes 
Contract Management Yes 
Inventory Management No 
Invoice Processing Yes 
PunchOut No 
Purchase Order Management Yes 
Requisitions & Approvals Yes 
Sourcing Management Yes 
Spend Management No 
Supplier Management Yes 

Workflow Automation

Pipefy is a cutting-edge platform designed to enhance workflow automation through AI technology, allowing organizations to optimize their IT resources while enabling business teams to independently create and implement as much as 85% of their workflows. By centralizing, automating, and refining your workflows, you can achieve improved user experiences, accelerate business outcomes, and enhance overall efficiency. Enhance your deployment speed, reduce implementation expenses, and simplify processes with a comprehensive security suite, seamless integrations with over 300 applications and systems right out of the box, and HTTP/HTTPS capabilities to connect Pipefy with any other tools you use.

Workflow Management

Pipefy is an advanced workflow management platform powered by AI, designed to optimize IT resources while enabling business teams to create and implement up to 85% of their workflows independently. Unify, automate, and enhance your workflows to deliver improved user experiences, accelerate business outcomes, and create more streamlined processes. Accelerate your deployment, reduce implementation expenses, and simplify processes with a comprehensive security toolkit, seamless integration with over 300 applications and systems right from the start, and HTTP/HTTPS support for connecting Pipefy with any additional tools you may need.

Access Controls/Permissions Yes 
Approval Process Control Yes 
Business Process Automation Yes 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow Yes 
Customizable Dashboard Yes 
Document Management Yes 
Forms Management Yes 
Graphical Workflow Editor No 
Mobile Access Yes 
No-Code Yes 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis Yes 
Budgeting & Forecasting No 
Consolidation / Roll-Up Yes 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics Yes 
Qualitative Analysis Yes 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning Yes 

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management No 

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance Yes 
FDA Compliance No 
HIPAA Compliance Yes 
ISO Compliance Yes 
Incident Management No 
OSHA Compliance No 
Risk Management Yes 
Sarbanes-Oxley Compliance Yes 
Surveys & Feedback No 
Version Control Yes 
Workflow / Process Automation No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Dashboard

Annotations Yes 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards No 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets Yes 

Diagram

Data Import / Export Yes 
Drag & Drop Yes 
Flowchart Yes 
For Developers No 
Mind Map No 
Multi-User Collaboration Yes 
Organizational Charting Yes 
Templates Yes 

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving No 
Document Assembly Yes 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing No 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion Yes 
Forms Management No 
Full Text Search No 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control Yes 

GDPR Compliance

Access Control Yes 
Consent Management No 
Data Mapping Yes 
Incident Management No 
PIA / DPIA Yes 
Policy Management Yes 
Risk Management Yes 
Sensitive Data Identification No 

IoT

Application Development No 
Big Data Analytics No 
Configuration Management Yes 
Connectivity Management No 
Data Collection No 
Data Management No 
Device Management No 
Performance Management Yes 
Prototyping No 
Visualization Yes 

Network Mapping

Color Codes / Icons No 
Compliance Management No 
Device Auto Discovery No 
Hierarchical Mapping No 
Location-Based Mapping No 
Map Exporting No 
On-Demand Mapping No 
Reporting/Analytics Yes 
Self-Updating Maps No 
Web Traffic Reporting No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop Yes 
Drill Down No 
Email Reports No 
Financial Reports No 
Forecasting No 
Marketing Reports No 
OLAP No 
Report Export Yes 
Sales Reports No 
Scheduled / Automated Reports Yes 

Risk Management

Alerts/Notifications No 
Auditing Yes 
Business Process Control Yes 
Compliance Management Yes 
Corrective Actions (CAPA) No 
Dashboard Yes 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management No 
Risk Assessment Yes 

Simulation

1D Simulation No 
3D Modeling No 
3D Simulation No 
Agent-Based Modeling No 
Continuous Modeling No 
Design Analysis Yes 
Direct Manipulation No 
Discrete Event Modeling Yes 
Dynamic Modeling No 
Graphical Modeling Yes 
Industry Specific Database No 
Monte Carlo Simulation Yes 
Motion Modeling No 
Presentation Tools Yes 
Stochastic Modeling Yes 
Turbulence Modeling No 

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control No 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking Yes 
Configurable Workflow No 
Customizable Dashboard Yes 
Document Management Yes 
Forms Management Yes 
Graphical Workflow Editor Yes 
Mobile Access Yes 
No-Code No 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

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