Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Pine is an innovative AI assistant crafted to manage customer support tasks on your behalf, thereby significantly reducing expenses, terminating subscriptions, and addressing a variety of service-related concerns. By scrutinizing your bills, Pine reveals potential savings and negotiates with service providers to obtain the most advantageous rates across various services, including mobile phones, internet, cable television, landline services, home security systems, and satellite radio. Furthermore, Pine tackles unwarranted fees by contacting banks or credit card companies to have charges such as overdraft fees, account maintenance fees, wire transfer fees, and late payment fees removed, allowing you to keep more of your hard-earned money. In addition to financial savings, Pine also helps file complaints regarding billing inaccuracies, service disruptions, or excessive charges with utility companies, working diligently to secure corrections, refunds, or necessary adjustments with minimal effort from you. This comprehensive support ensures that you not only save money but also experience greater peace of mind regarding your financial dealings.
Description
AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams.
Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases.
Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
No
Confluence
No
Discord
No
Drift
No
Freshdesk
No
Genesys Cloud CX
No
Google Docs
No
HubSpot CRM
No
Microsoft 365
No
Microsoft Teams
No
Integrations
Amazon Web Services (AWS)
Yes
Confluence
Yes
Discord
Yes
Drift
Yes
Freshdesk
Yes
Genesys Cloud CX
Yes
Google Docs
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
Microsoft Teams
Yes
Pricing Details
$300 per year
Free Trial
No
Free Version
Yes
Pricing Details
$25 per month
Contact us for pricing tiers for enterprise teams.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Pine
Country
United States
Website
www.19pine.ai/
Vendor Details
Company Name
Sapling Intelligence
Founded
2018
Country
United States
Website
sapling.ai/
Product Features
Product Features
Proofreading
Contextual Speller
Yes
Dictionary / Thesaurus
Yes
Grammar Check
Yes
Plagiarism Detection
No
Punctuation Check
Yes
Reporting & Statistics
Yes
Spell Check
Yes
Style Check
Yes
Text Editor
Yes