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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Pine is an innovative AI assistant crafted to manage customer support tasks on your behalf, thereby significantly reducing expenses, terminating subscriptions, and addressing a variety of service-related concerns. By scrutinizing your bills, Pine reveals potential savings and negotiates with service providers to obtain the most advantageous rates across various services, including mobile phones, internet, cable television, landline services, home security systems, and satellite radio. Furthermore, Pine tackles unwarranted fees by contacting banks or credit card companies to have charges such as overdraft fees, account maintenance fees, wire transfer fees, and late payment fees removed, allowing you to keep more of your hard-earned money. In addition to financial savings, Pine also helps file complaints regarding billing inaccuracies, service disruptions, or excessive charges with utility companies, working diligently to secure corrections, refunds, or necessary adjustments with minimal effort from you. This comprehensive support ensures that you not only save money but also experience greater peace of mind regarding your financial dealings.

Description

AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Confluence No 
Discord No 
Drift No 
Freshdesk No 
Genesys Cloud CX No 
Google Docs No 
HubSpot CRM No 
Microsoft 365 No 
Microsoft Teams No 
Mixmax No 
Opera No 
Salesloft No 
ServiceNow No 
Slack No 
Textline No 
Twilio No 
Zendesk No 
Zoho Mail No 

Integrations

Amazon Web Services (AWS) Yes 
Confluence Yes 
Discord Yes 
Drift Yes 
Freshdesk Yes 
Genesys Cloud CX Yes 
Google Docs Yes 
HubSpot CRM Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
Mixmax Yes 
Opera Yes 
Salesloft Yes 
ServiceNow Yes 
Slack Yes 
Textline Yes 
Twilio Yes 
Zendesk Yes 
Zoho Mail Yes 

Pricing Details

$300 per year
Free Trial No 
Free Version Yes 

Pricing Details

$25 per month
Contact us for pricing tiers for enterprise teams.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Pine

Country

United States

Website

www.19pine.ai/

Vendor Details

Company Name

Sapling Intelligence

Founded

2018

Country

United States

Website

sapling.ai/

Product Features

Proofreading

Contextual Speller Yes 
Dictionary / Thesaurus Yes 
Grammar Check Yes 
Plagiarism Detection No 
Punctuation Check Yes 
Reporting & Statistics Yes 
Spell Check Yes 
Style Check Yes 
Text Editor Yes 

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