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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PinMeTo is a marketing and search technology for multi-location brands that enables enterprise brands to streamline the management of business information, online conversations, and messaging across various online maps, services, apps, and directories. Improve your local search visibility with Listings Management: -Audit and detect brand inconsistencies on various online directories -Optimize and bulk update your local business listings with accurate information Streamline your online reputation management: -Monitor and respond to reviews and ratings across all your locations from various channels with one, convenient platform -Share and assign review response duties among your team -Save and quickly apply your favorite replies for frequently asked questions -Quickly locate unresponded reviews and add private notes to the ones that require more attention Local social media management tool to post in bulk -Tailor and share localized content for different channels and communities -Schedule your posts on Instagram, Facebook, and Google Posts -Conveniently search and find older posts across different connected social media accounts

Description

Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
Trustpilot Yes 
Acoustic Exchange No 
Adobe Analytics No 
Adobe Experience Cloud No 
Adobe Experience Manager No 
Amazon Bedrock No 
Apple Business Chat Yes 
Gemini Enterprise Agent Platform No 
Google Business Messages Yes 
Mailchimp No 
Microsoft 365 No 
Smarsh No 
Socialive No 
Tableau No 
Tealium Customer Data Hub No 
X (Twitter) No 
Yandex Yes 
Zimbra No 

Integrations

Facebook Yes 
Instagram Yes 
Trustpilot Yes 
Acoustic Exchange Yes 
Adobe Analytics Yes 
Adobe Experience Cloud Yes 
Adobe Experience Manager Yes 
Amazon Bedrock Yes 
Apple Business Chat No 
Gemini Enterprise Agent Platform Yes 
Google Business Messages No 
Mailchimp Yes 
Microsoft 365 Yes 
Smarsh Yes 
Socialive Yes 
Tableau Yes 
Tealium Customer Data Hub Yes 
X (Twitter) Yes 
Yandex No 
Zimbra Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Custom
Custom, quote-based pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PinMeTo

Founded

2013

Country

Sweden

Website

pinmeto.com

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/social-media-management/

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat Yes 
NAP Management (Name/Address/Phone) Yes 
Online Listings Management Yes 
PR Management No 
Reporting / Analytics Yes 
Review Management Yes 
SEO Management No 
Social Media Management Yes 
Store Locator Yes 
Website Management No 

Location Intelligence

Behavioral Analytics Yes 
Data Visualization Yes 
Demographic Data No 
Geocoding No 
Geofencing No 
Location Tracking Yes 
Predictive Analytics No 
Trade Area Analysis No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Store Locator

Analytics Yes 
Automatic Location Detection Yes 
Directions Yes 
Distance Calculation No 
Event Promotions No 
Mapping Yes 
Product Search Filtering No 
Promotions / Coupons Yes 
Search Yes 
White Label No 

Product Features

Employee Advocacy

Content Controls / Compliance No 
Content Library Creation No 
Mobile Access No 
Post Scheduling Yes 
Push / Email Notifications No 
Reporting / Analytics Yes 
Social Sharing Gamification No 
Tiered User Permissions No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration No 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring No 

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