Average Ratings 0 Ratings
Average Ratings 140 Ratings
Description
PinMeTo is a marketing and search technology for multi-location brands that enables enterprise brands to streamline the management of business information, online conversations, and messaging across various online maps, services, apps, and directories.
Improve your local search visibility with Listings Management:
-Audit and detect brand inconsistencies on various online directories
-Optimize and bulk update your local business listings with accurate information
Streamline your online reputation management:
-Monitor and respond to reviews and ratings across all your locations from various channels with one, convenient platform
-Share and assign review response duties among your team
-Save and quickly apply your favorite replies for frequently asked questions
-Quickly locate unresponded reviews and add private notes to the ones that require more attention
Local social media management tool to post in bulk
-Tailor and share localized content for different channels and communities
-Schedule your posts on Instagram, Facebook, and Google Posts
-Conveniently search and find older posts across different connected social media accounts
Description
SalesCaptain is a customer experience management (CXM) platform enhanced by AI, aimed at assisting local businesses in attracting, engaging, and enhancing their customer relationships through a cohesive communication and marketing hub. It integrates various messaging channels, including texts, phone calls, social media, web chat, and payment processing, into a single, easy-to-use dashboard, supported by AI-driven communication and follow-up processes. The platform boasts features such as automated review collection, smart filtering and posting of positive feedback, business listing optimization, and personalized marketing campaigns through text and email. Additionally, it includes a multi-channel web chat system powered by Buk AI, as well as built-in telephony solutions that offer AI call reception, whisper coaching, transcription, and call tracking capabilities. Furthermore, SalesCaptain provides a customer management tool to streamline customer data and interactions, along with tools for referrals, collecting feedback, gaining competitive insights, and SmartPages designed to enhance SEO visibility, ultimately empowering businesses to improve their overall customer engagement strategy.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Apple Business Chat
Yes
Apple Maps
Yes
Bing
Yes
Facebook
Yes
Google
Yes
Google Business Messages
Yes
Google Business Profile
Yes
HERE
Yes
Instagram
Yes
Trustpilot
Yes
Integrations
Apple Business Chat
No
Apple Maps
No
Bing
No
Facebook
No
Google
No
Google Business Messages
No
Google Business Profile
No
HERE
No
Instagram
No
Trustpilot
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$300 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
PinMeTo
Founded
2013
Country
Sweden
Website
pinmeto.com
Vendor Details
Company Name
SalesCaptain
Founded
2020
Country
United States
Website
salescaptain.com
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
No
Live Chat
Yes
NAP Management (Name/Address/Phone)
Yes
Online Listings Management
Yes
PR Management
No
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
No
Social Media Management
Yes
Store Locator
Yes
Website Management
No
Location Intelligence
Behavioral Analytics
Yes
Data Visualization
Yes
Demographic Data
No
Geocoding
No
Geofencing
No
Location Tracking
Yes
Predictive Analytics
No
Trade Area Analysis
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Store Locator
Analytics
Yes
Automatic Location Detection
Yes
Directions
Yes
Distance Calculation
No
Event Promotions
No
Mapping
Yes
Product Search Filtering
No
Promotions / Coupons
Yes
Search
Yes
White Label
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No