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Average Ratings 2 Ratings
Description
PilotPM is a customer operations platform that leverages AI to consolidate support, customer success, product insights, retention, and engagement into a single interface. Rather than relying on a collection of separate tools, organizations can manage their entire customer journey through one cohesive system: AI-driven agents handle tasks such as drafting responses, managing and directing conversations, escalating issues to human agents when necessary, summarizing discussions, and identifying health metrics, churn risks, and opportunities for expansion — all while being informed by actual customer data.
This platform seamlessly integrates with existing tools that teams are already familiar with, including Slack, HubSpot, Jira, Linear, GitHub, Stripe, Shopify, Snowflake, Google Workspace, WhatsApp, Instagram, the App Store, and Google Play, along with a customizable API.
The pricing structure is straightforward and consistent, offering five tiers ranging from a free option to enterprise solutions, which include AI inference and a unified credit pool for all actions, ensuring there are no additional fees per resolution. The platform is particularly ideal for small to medium-sized businesses and mid-market teams in the SaaS and technology sectors, providing an efficient solution for managing customer interactions and enhancing overall satisfaction. Additionally, PilotPM's integration capabilities ensure a smooth transition for teams looking to streamline their customer operations.
Description
Most documentation goes stale the moment it's written. Slite fixes that: it's a knowledge base that keeps itself current, so engineers, ops and support teams (and the AI coding and chat assistants they rely on) always read accurate information.
The built-in Slite Agent brings enterprise search to the tools where work actually happens, including GitHub PRs, Linear and Jira tickets, Slack threads and Google Drive. When something changes, it flags the docs that no longer match, proposes an edit as a side-by-side diff, and waits for a teammate to accept or dismiss it. Nothing is rewritten without human sign-off.
Developers can plug Slite into Claude Code, Cursor or any MCP client, or script it through the public API. Both are available on every plan at no extra cost. Every change is logged with its origin: web, API, MCP or agent.
Security: SOC 2 Type II, GDPR, EU data residency, plus SAML SSO and SCIM on Enterprise. Try it free for 14 days, no credit card needed.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
GitHub
Google Workspace
HubSpot CRM
Jira
Linear
Slack
ChatGPT
Claude
Confluence
GitLab
Integrations
GitHub
Google Workspace
HubSpot CRM
Jira
Linear
Slack
ChatGPT
Claude
Confluence
GitLab
Pricing Details
Free
Free plan; paid from $149/month
Free Trial
Free Version
Pricing Details
$10/month/user
Basic: $10/user/month. Pro (includes Slite Agent): $20/user/month. Both billed annually. Enterprise: custom pricing. 14-day free trial, no credit card required.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PilotPM
Founded
2026
Country
United States
Website
pilotpm.ai
Vendor Details
Company Name
Slite
Founded
2016
Country
France
Website
slite.com
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Document Collaboration
Access Control / Permissions
Autosave
Chat / Messaging
Cloud Storage
Comments / Annotations
Edit / Change Tracking
Electronic Signature
Multiple File Formats
Pre-made Templates
Search
User Tagging
Version Control
Workflow / Approval Process
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing