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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

As the mobile workforce continues to grow, IT departments are confronted with the task of delivering remote support to employees scattered across various locations. Remote Access technology ensures that teams remain interconnected, allowing for the seamless deployment of software updates, troubleshooting of IT problems, and effective collaboration among coworkers. It also safeguards users from inadvertently clicking on harmful links, effectively halting malware threats regardless of their origin—be it through email, Skype, attachments, or web browsing. To combat data theft, real-time alerts can be triggered based on specific keywords, actions related to files, sensitive formats like Social Security numbers or credit card details, and any unauthorized changes to privileges. Comprehensive video recording and keyword search capabilities for each device are available for instances when detailed review and analysis are required. Additionally, Employee Monitoring plays a crucial role in preventing users from engaging with malicious links, thereby protecting against malware threats across various platforms, including email, Skype, attachments, websites, and messaging apps like Slack. Ultimately, these strategies are essential for maintaining a secure and efficient remote working environment.

Description

SecureLink is the market leader in vendor privileged access management and remote support for highly regulated enterprises and technology vendors. SecureLink is used by more than 30,000 organizations around the world. SecureLink's purpose-built platform is trusted by top-notch companies in many industries, including legal, gaming, healthcare, financial services and retail. SecureLink is headquartered at Austin, Texas.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Authy No 
Cisco Duo No 
CyberArk Privileged Access Manager No 
Delinea Cloud Access Controller No 
Google Authenticator No 
Google Docs Yes 
Microsoft Authenticator No 
OneLogin No 
Ping Identity No 
Salesforce No 
Splunk Cloud Platform No 
Splunk Enterprise No 
Syslog-ng No 

Integrations

Active Directory Yes 
Authy Yes 
Cisco Duo Yes 
CyberArk Privileged Access Manager Yes 
Delinea Cloud Access Controller Yes 
Google Authenticator Yes 
Google Docs No 
Microsoft Authenticator Yes 
OneLogin Yes 
Ping Identity Yes 
Salesforce Yes 
Splunk Cloud Platform Yes 
Splunk Enterprise Yes 
Syslog-ng Yes 

Pricing Details

$475.00/year/user
Free Trial Yes 
Free Version No 

Pricing Details

SecureLink’s products are offered in pricing that is best for our users. For the enterprise product, SecureLink is priced per vendor (e.g. your vendor might have hundreds of support reps, but you are only charged for each unique vendor, not user). For our vendor product, the pricing is based on concurrent connections, so it depends on the number of clients you would need to connect to.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Pilixo

Founded

2013

Country

United States

Website

www.pilixo.com

Vendor Details

Company Name

SecureLink

Founded

2003

Country

United States

Website

www.securelink.com

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat No 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback Yes 

Product Features

Privileged Access Management

Application Access Control Yes 
Behavioral Analytics No 
Credential Management Yes 
Endpoint Management No 
For MSPs No 
Granular Access Controls Yes 
Least Privilege Yes 
Multifactor Authentication Yes 
Password Management Yes 
Policy Management No 
Remote Access Management Yes 
Threat Intelligence No 
User Activity Monitoring No 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer Yes 
Group View Yes 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions Yes 
Remote Print No 
Remote Wake No 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat No 
Real-time Chat Yes 
Remote Control No 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

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Alternatives

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