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Average Ratings 13 Ratings

Total
ease
features
design
support

Description

As the mobile workforce continues to grow, IT departments are confronted with the task of delivering remote support to employees scattered across various locations. Remote Access technology ensures that teams remain interconnected, allowing for the seamless deployment of software updates, troubleshooting of IT problems, and effective collaboration among coworkers. It also safeguards users from inadvertently clicking on harmful links, effectively halting malware threats regardless of their origin—be it through email, Skype, attachments, or web browsing. To combat data theft, real-time alerts can be triggered based on specific keywords, actions related to files, sensitive formats like Social Security numbers or credit card details, and any unauthorized changes to privileges. Comprehensive video recording and keyword search capabilities for each device are available for instances when detailed review and analysis are required. Additionally, Employee Monitoring plays a crucial role in preventing users from engaging with malicious links, thereby protecting against malware threats across various platforms, including email, Skype, attachments, websites, and messaging apps like Slack. Ultimately, these strategies are essential for maintaining a secure and efficient remote working environment.

Description

Remote Desktop Manager (RDM) consolidates over 50 remote connection types—like RDP (Remote Desktop Protocol), SSH (Secure Shell), and VPNs (Virtual Private Network)—into a single, secure interface. Teams can manage credentials, launch sessions, and monitor access with built-in role-based access control (RBAC) and logging. Add the Remote Connection & IT Management package to pair RDM with Gateway, Hub (SaaS) or Server (on-prem) for just-in-time access, centralized vaulting, and full session oversight.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Bastion No 
Azure Key Vault No 
Azure Virtual Desktop No 
Bitvise No 
Bitwarden No 
CyberArk Privileged Access Manager No 
Delinea Secret Server No 
Devolutions Gateway No 
Devolutions PAM No 
Devolutions Password Manager No 
Devolutions Server No 
Google Docs Yes 
HashiCorp Vault No 
ISL Light Remote Desktop No 
Keeper Security No 
Lansweeper No 
LastPass No 
N‑able Passportal No 
RustDesk No 
TeamViewer No 

Integrations

Azure Bastion Yes 
Azure Key Vault Yes 
Azure Virtual Desktop Yes 
Bitvise Yes 
Bitwarden Yes 
CyberArk Privileged Access Manager Yes 
Delinea Secret Server Yes 
Devolutions Gateway Yes 
Devolutions PAM Yes 
Devolutions Password Manager Yes 
Devolutions Server Yes 
Google Docs No 
HashiCorp Vault Yes 
ISL Light Remote Desktop Yes 
Keeper Security Yes 
Lansweeper Yes 
LastPass Yes 
N‑able Passportal Yes 
RustDesk Yes 
TeamViewer Yes 

Pricing Details

$475.00/year/user
Free Trial Yes 
Free Version No 

Pricing Details

$30/month/user
Starter Pack (up to 5 users): $25 USD/month/user
Remote connection and IT management: $30 USD/month/user
Privileged access management $50 USD/month/user
Enterprise (100+ users): contact sales
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Pilixo

Founded

2013

Country

United States

Website

www.pilixo.com

Vendor Details

Company Name

Devolutions

Founded

2004

Country

Canada

Website

devolutions.net/remote-desktop-manager

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat No 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback Yes 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management Yes 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring No 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View Yes 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print Yes 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback No 

Alternatives

Alternatives

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Noden

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