Average Ratings 3 Ratings

Total
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Average Ratings 0 Ratings

Total
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features
design
support

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Description

We know the importance of a conversation to a business. Teambox was created after extensive research on the market for similar products and services. We wanted to make sure that we covered all the bases for businesses that want to go above and beyond to provide the best customer experience and a collaboration tool for teams. Bring your entire team onto a single platform to manage customer queries in WhatsApp and Facebook Messenger. Create Departments for your team to be organized. You can also route specific chats to departments based on the context of the message or the customer attribute values, such as a user asking a question about a product to the appropriate department or user.

Description

Zena empowers businesses to operate seamlessly within WhatsApp. Rather than having customers navigate away to a separate website, fill out external forms, or await email responses, Zena integrates these actions directly into the chat interface. It streamlines various tasks, enabling lead capture, addressing frequently asked questions, sharing documents securely, routing team inquiries, and managing follow-ups all within a typical WhatsApp conversation. For teams, Zena enhances the chat experience by incorporating an operational layer behind the interactions: it features multilingual AI capable of responding in both text and voice, a centralized WhatsApp inbox, lead capture functionalities, broadcast capabilities, CRM timelines, comprehensive analytics, no-code chatflows, integration with Google Sheets, REST API access, and onboarding support for WhatsApp Coexistence. This comprehensive suite of tools ensures that businesses can engage customers effectively while maintaining efficient communication workflows.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Brevo Yes 
Formstack Yes 
Freshdesk Yes 
Google Ads Yes 
Google Drive Yes 
Google Forms Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Integrately Yes 
Knowlarity Yes 
Pipedrive Yes 
Statuspage Yes 
Teachable Yes 
Weebly Yes 
Workable Yes 
Zapier Yes 
Zoho Forms Yes 
Zoho RPA Yes 
monday AI work platform Yes 

Integrations

WhatsApp Yes 
Brevo No 
Formstack No 
Freshdesk No 
Google Ads No 
Google Drive No 
Google Forms No 
HubSpot CRM No 
HubSpot Customer Platform No 
Integrately No 
Knowlarity No 
Pipedrive No 
Statuspage No 
Teachable No 
Weebly No 
Workable No 
Zapier No 
Zoho Forms No 
Zoho RPA No 
monday AI work platform No 

Pricing Details

$14 per month
Free Trial No 
Free Version No 

Pricing Details

$55
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Picky Assist

Founded

2018

Country

United States

Website

pickyassist.com

Vendor Details

Company Name

Fictora Labs

Founded

2025

Country

United Arab Emirates

Website

fictoralabs.ae

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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