Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 5 Ratings

Total
ease
features
design
support

Description

We know the importance of a conversation to a business. Teambox was created after extensive research on the market for similar products and services. We wanted to make sure that we covered all the bases for businesses that want to go above and beyond to provide the best customer experience and a collaboration tool for teams. Bring your entire team onto a single platform to manage customer queries in WhatsApp and Facebook Messenger. Create Departments for your team to be organized. You can also route specific chats to departments based on the context of the message or the customer attribute values, such as a user asking a question about a product to the appropriate department or user.

Description

TopMessage serves as an all-in-one messaging service tailored for contemporary enterprises that depend on effective and direct communication with their customers. This platform enables organizations to oversee SMS and WhatsApp interactions through a unified dashboard, simplifying the process of monitoring conversations, managing campaigns, and nurturing customer relationships. The service includes features such as: Collaborative shared inboxes for team efficiency Organized contact lists with tagging capabilities Automated follow-up messages and scheduling options Pre-designed templates, filtering options, and intelligent message routing Accessibility on both mobile and desktop devices TopMessage is particularly suited for businesses aiming to enhance their organizational structure, accelerate response rates, and establish scalable communication workflows. It streamlines the management of support, outreach, and marketing initiatives, ensuring that each interaction is not only easier to handle but also more impactful for the customer. Ultimately, TopMessage empowers teams to communicate more effectively and strengthen their connections with clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
ActiveCampaign Yes 
Calendly Yes 
Formstack Yes 
Freshdesk Yes 
GitHub Yes 
Gmail Yes 
Google Ads Yes 
Google Drive Yes 
Google Sheets Yes 
HubSpot Customer Platform Yes 
Instagram Yes 
Mailchimp Yes 
Pipedrive Yes 
Statuspage Yes 
WordPress Yes 
Zendesk Yes 
Zoho Flow Yes 
Zoho RPA Yes 

Integrations

WhatsApp Yes 
ActiveCampaign No 
Calendly No 
Formstack No 
Freshdesk No 
GitHub No 
Gmail No 
Google Ads No 
Google Drive No 
Google Sheets No 
HubSpot Customer Platform No 
Instagram No 
Mailchimp No 
Pipedrive No 
Statuspage No 
WordPress No 
Zendesk No 
Zoho Flow No 
Zoho RPA No 

Pricing Details

$14 per month
Free Trial No 
Free Version No 

Pricing Details

24 .99€
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Picky Assist

Founded

2018

Country

United States

Website

pickyassist.com

Vendor Details

Company Name

TopMessage

Founded

2024

Country

United States

Website

topmessage.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Alternatives

Alternatives

MessageBot Reviews

MessageBot

MessageBot Solutions Pvt Ltd
SMS Ninja Reviews

SMS Ninja

Ksolves India Limited