Average Ratings 3 Ratings
Average Ratings 5 Ratings
Description
We know the importance of a conversation to a business. Teambox was created after extensive research on the market for similar products and services. We wanted to make sure that we covered all the bases for businesses that want to go above and beyond to provide the best customer experience and a collaboration tool for teams. Bring your entire team onto a single platform to manage customer queries in WhatsApp and Facebook Messenger. Create Departments for your team to be organized. You can also route specific chats to departments based on the context of the message or the customer attribute values, such as a user asking a question about a product to the appropriate department or user.
Description
TopMessage serves as an all-in-one messaging service tailored for contemporary enterprises that depend on effective and direct communication with their customers. This platform enables organizations to oversee SMS and WhatsApp interactions through a unified dashboard, simplifying the process of monitoring conversations, managing campaigns, and nurturing customer relationships.
The service includes features such as:
Collaborative shared inboxes for team efficiency
Organized contact lists with tagging capabilities
Automated follow-up messages and scheduling options
Pre-designed templates, filtering options, and intelligent message routing
Accessibility on both mobile and desktop devices
TopMessage is particularly suited for businesses aiming to enhance their organizational structure, accelerate response rates, and establish scalable communication workflows. It streamlines the management of support, outreach, and marketing initiatives, ensuring that each interaction is not only easier to handle but also more impactful for the customer. Ultimately, TopMessage empowers teams to communicate more effectively and strengthen their connections with clients.
API Access
Has API
No
API Access
Has API
No
Integrations
WhatsApp
Yes
ActiveCampaign
Yes
Calendly
Yes
Formstack
Yes
Freshdesk
Yes
GitHub
Yes
Gmail
Yes
Google Ads
Yes
Google Drive
Yes
Google Sheets
Yes
Integrations
WhatsApp
Yes
ActiveCampaign
No
Calendly
No
Formstack
No
Freshdesk
No
GitHub
No
Gmail
No
Google Ads
No
Google Drive
No
Google Sheets
No
Pricing Details
$14 per month
Free Trial
No
Free Version
No
Pricing Details
24 .99€
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Picky Assist
Founded
2018
Country
United States
Website
pickyassist.com
Vendor Details
Company Name
TopMessage
Founded
2024
Country
United States
Website
topmessage.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No