Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Phunware offers mobile software that incorporates gamified elements and interactions, allowing brands to meaningfully engage with customers and facilitate digital transformation. By leveraging a mix of your own data, exclusive Phunware insights, and additional third-party information, you can gain an unparalleled understanding of your customers. This enables you to send targeted messages that capture customer attention throughout their journey, whether before, during, or after their visits. Additionally, Phunware specializes in creating groundbreaking mobile experiences through tailored app development services. As a unique provider, we stand out as the only comprehensive enterprise software platform focused on mobile, equipping businesses with the essential products, solutions, data, and services needed to effectively connect, manage, and monetize their mobile application audiences on a global scale. Our approach allows brands to craft personalized experiences that resonate with users, enhancing customer loyalty and brand recognition.
Description
Sweepr serves as a cutting-edge digital care platform empowered by AI, designed for both service and smart home providers to enhance customer support through tailored insights, achieving an unprecedented level of digital issue resolution. The platform boasts rapid deployment within weeks, with development timelines condensed to just days, while simultaneously offering real-time improvements. By utilizing adaptive decision-making, Sweepr enhances the accuracy of resolutions, providing a customized experience that is uniquely aligned with each customer's individual needs. This innovative solution streamlines your self-care technology framework, allowing for a no/low-code approach that transforms data into proactive and predictive insights, thereby delivering significant value to consumers. With comprehensive omnichannel support, customers enjoy the ultimate convenience of self-service capabilities around the clock, accessible through their preferred channels. The consistent delivery of channel-specific content ensures high-quality care remains uniform across various platforms, with Customer Intent being a fundamental element of Sweepr’s digital care philosophy, further solidifying its commitment to exceptional service. This focus on personalization not only increases customer satisfaction but also fosters deeper engagement with the services provided.
API Access
Has API
No
API Access
Has API
No
Integrations
Junos Traffic Vision
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Phunware
Founded
2009
Country
United States
Website
www.phunware.com
Vendor Details
Company Name
Sweepr
Website
sweepr.com
Product Features
Application Development
Access Controls/Permissions
Yes
Code Assistance
Yes
Code Refactoring
Yes
Collaboration Tools
Yes
Compatibility Testing
Yes
Data Modeling
Yes
Debugging
Yes
Deployment Management
Yes
Graphical User Interface
Yes
Mobile Development
Yes
No-Code
Yes
Reporting/Analytics
Yes
Software Development
No
Source Control
Yes
Testing Management
Yes
Version Control
Yes
Web App Development
No
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No