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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Phunware offers mobile software that incorporates gamified elements and interactions, allowing brands to meaningfully engage with customers and facilitate digital transformation. By leveraging a mix of your own data, exclusive Phunware insights, and additional third-party information, you can gain an unparalleled understanding of your customers. This enables you to send targeted messages that capture customer attention throughout their journey, whether before, during, or after their visits. Additionally, Phunware specializes in creating groundbreaking mobile experiences through tailored app development services. As a unique provider, we stand out as the only comprehensive enterprise software platform focused on mobile, equipping businesses with the essential products, solutions, data, and services needed to effectively connect, manage, and monetize their mobile application audiences on a global scale. Our approach allows brands to craft personalized experiences that resonate with users, enhancing customer loyalty and brand recognition.

Description

Sweepr serves as a cutting-edge digital care platform empowered by AI, designed for both service and smart home providers to enhance customer support through tailored insights, achieving an unprecedented level of digital issue resolution. The platform boasts rapid deployment within weeks, with development timelines condensed to just days, while simultaneously offering real-time improvements. By utilizing adaptive decision-making, Sweepr enhances the accuracy of resolutions, providing a customized experience that is uniquely aligned with each customer's individual needs. This innovative solution streamlines your self-care technology framework, allowing for a no/low-code approach that transforms data into proactive and predictive insights, thereby delivering significant value to consumers. With comprehensive omnichannel support, customers enjoy the ultimate convenience of self-service capabilities around the clock, accessible through their preferred channels. The consistent delivery of channel-specific content ensures high-quality care remains uniform across various platforms, with Customer Intent being a fundamental element of Sweepr’s digital care philosophy, further solidifying its commitment to exceptional service. This focus on personalization not only increases customer satisfaction but also fosters deeper engagement with the services provided.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Junos Traffic Vision Yes 

Integrations

Junos Traffic Vision No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Phunware

Founded

2009

Country

United States

Website

www.phunware.com

Vendor Details

Company Name

Sweepr

Website

sweepr.com

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance Yes 
Code Refactoring Yes 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling Yes 
Debugging Yes 
Deployment Management Yes 
Graphical User Interface Yes 
Mobile Development Yes 
No-Code Yes 
Reporting/Analytics Yes 
Software Development No 
Source Control Yes 
Testing Management Yes 
Version Control Yes 
Web App Development No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

Alternatives

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Csmart Digital Self-Care Platform

Covalense Digital Solutions
Nielsen ONE Reviews

Nielsen ONE

Nielsen