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Average Ratings 0 Ratings
Description
Phreesia is a patient intake platform trusted by more than 4,700 healthcare organizations nationwide. It streamlines the workflows around every patient visit — from scheduling and registration to payments and outreach — with deep integrations into leading EHRs to cut down on manual front desk work.
Features include digital check-in, self-scheduling, appointment reminders, bill pay, eligibility verification, clinical screenings, and outbound calling automation. The platform supports in-person and telehealth visits across mobile, tablet, and web.
Healthcare organizations using Phreesia see fewer inbound calls, reduced no-show rates, and faster payment collection. 9 in 10 customers recommend Phreesia.
Description
Recupra effectively bridges the revenue shortfalls that a front desk may overlook, addressing issues such as unfilled appointment slots, no-shows, and patients who have fallen out of treatment. The platform employs a series of specialized AI agents, each dedicated to a specific task. The Reminder Agent is tasked with verifying upcoming appointments and rescheduling them during calls. The Waitlist Agent identifies cancellations and reaches out to patients on the waitlist until the appointment is filled. The No-Show Agent contacts patients who failed to attend their appointments and assists in rebooking them. Meanwhile, the Reactivation Agent focuses on engaging patients who have not visited in a while. Additional agents are in place to manage intake, conduct follow-ups, and address routine administrative inquiries. Each agent integrates seamlessly with the clinic's existing Electronic Health Records (EHR), ensuring that all bookings are accurately reflected in the official calendar and that patient charts remain up-to-date. These agents communicate in a natural manner over the phone, adeptly handle objections, and transfer calls to human staff as needed for more complex interactions. Furthermore, Recupra adheres to HIPAA regulations and is willing to sign a Business Associate Agreement to ensure compliance. The pricing structure is based on outcomes, meaning clinics only incur costs when an agent successfully generates a booking, secures a confirmation, or recovers a missed visit, making it a cost-effective solution for healthcare providers. This innovative approach not only enhances operational efficiency but also significantly improves patient engagement and retention.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
athenaOne
Yes
ASC Advantage
Yes
Azalea EHR
Yes
DrChrono
No
EpicCare EMR
Yes
Greenway Health
Yes
Healthie
No
Jane
No
MEDITECH Expanse
Yes
Integrations
AdvancedMD
Yes
athenaOne
Yes
ASC Advantage
No
Azalea EHR
No
DrChrono
Yes
EpicCare EMR
No
Greenway Health
No
Healthie
Yes
Jane
Yes
MEDITECH Expanse
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$5
Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Phreesia
Founded
2005
Country
United States
Website
www.phreesia.com
Vendor Details
Company Name
Puppeteer AI
Founded
2023
Country
United States
Website
recupra.com
Product Features
Medical Practice Management
Claims Management
No
E-Prescribing
No
EMR / EHR
No
HIPAA Compliant
Yes
Insurance Eligibility Verification
Yes
Inventory Management
No
Multi-Office
Yes
Multi-Physician
Yes
Patient Billing
No
Patient Portal
No
Patient Records
No
Patient Registration
Yes
Patient Scheduling
Yes
Physician Scheduling
No
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Vaccine Management
Adverse Reaction Reporting
No
Alerts / Notifications
No
Appointment Reminders
No
Billing
No
Communication Tools
No
Dose Tracking
No
For Governments
No
Immunization Proof
No
Inventory Management
No
Predictive Analytics
No
Scheduling
No
Virtual Waiting Room
No