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features
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support

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Description

Consolidate all your medical terminology, frequently used formulas, and templates into one accessible location, allowing for instant retrieval by simply entering an abbreviation. Enhance your efficiency by autocompleting medication names, drug titles, or any lengthy terms you frequently use during patient interviews. Access customizable templates that you can swiftly modify using our input forms, reducing the risk of embarrassing errors and the unintentional sharing of sensitive information that often occurs when duplicating, pasting, and altering existing notes. Leverage dynamic forms and macros to gain enhanced design flexibility for your templates by incorporating branching logic, score calculations, inserting specific data like today’s date, or linking to applications and websites. Even if your electronic medical record (EMR) system features some degree of autocompletion, such as Epic Smart phrases, PhraseExpander offers a significant advantage by functioning in any part of your EMR, delivering unparalleled template flexibility. This comprehensive approach not only streamlines your workflow but also enhances the accuracy and security of your documentation process.

Description

AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Avaya Experience Platform No 
Discord No 
Drift No 
Freshdesk No 
Google Chrome No 
Helpshift No 
HubSpot CRM No 
Intercom No 
LinkedIn No 
Mailchimp No 
Microsoft 365 No 
NiCE CXone Mpower No 
Notion No 
Opera No 
Outreach No 
Salesforce No 
ShadowGPT No 
Textline No 
Twilio No 
Zoho Mail No 

Integrations

Avaya Experience Platform Yes 
Discord Yes 
Drift Yes 
Freshdesk Yes 
Google Chrome Yes 
Helpshift Yes 
HubSpot CRM Yes 
Intercom Yes 
LinkedIn Yes 
Mailchimp Yes 
Microsoft 365 Yes 
NiCE CXone Mpower Yes 
Notion Yes 
Opera Yes 
Outreach Yes 
Salesforce Yes 
ShadowGPT Yes 
Textline Yes 
Twilio Yes 
Zoho Mail Yes 

Pricing Details

$59 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$25 per month
Contact us for pricing tiers for enterprise teams.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Nagarsoft

Founded

2006

Country

Italy

Website

www.phraseexpander.com

Vendor Details

Company Name

Sapling Intelligence

Founded

2018

Country

United States

Website

sapling.ai/

Product Features

Data Entry

Abbreviation Detection Yes 
Data Capture and Transfer No 
Data Cleansing No 
Data Entry Verification No 
Data Search Flexibility No 
Duplicate Detection No 
Flexible Search No 
Image Entry No 
Library Conversion No 
Mis-Keyed Variation Detection No 
Phonetic Variation Detection No 

Electronic Medical Records (EMR)

Appointment Management No 
Charting Yes 
Compliance Tracking Yes 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal Yes 
Voice Recognition No 

Medical Transcription

Abbreviation Expansion Yes 
Archiving & Retention No 
Audio File Management No 
Audio Transmission No 
Customizable Macros Yes 
Transcription Reporting No 
Voice Capture No 
Voice Recognition No 

Product Features

Proofreading

Contextual Speller Yes 
Dictionary / Thesaurus Yes 
Grammar Check Yes 
Plagiarism Detection No 
Punctuation Check Yes 
Reporting & Statistics Yes 
Spell Check Yes 
Style Check Yes 
Text Editor Yes 

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