Average Ratings 1 Rating

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ease
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design
support

Average Ratings 0 Ratings

Total
ease
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design
support

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Description

Phrase stands out as a frontrunner in the field of Language Intelligence, offering an enterprise platform that simplifies the automation, management, and delivery of multilingual content and experiences, which in turn aids organizations in forging stronger customer relationships and propelling business expansion. Utilized by countless international brands across a multitude of languages, Phrase enables companies to streamline their time-to-market and ensure a uniform brand presence on a global scale. The Phrase Platform integrates various features such as translation management, software localization, multimedia localization, machine translation, workflow automation, and language AI within a single cohesive environment. Teams can oversee all aspects of multilingual content—from marketing initiatives and product interfaces to applications, audio, video, and customer support—conveniently in one location. Designed specifically for large, rapidly evolving organizations, Phrase seamlessly links to the systems involved in content creation and publication. With enterprise-level capabilities and ISO 27001 certification, Phrase has earned the trust of numerous leading global brands, including Uber, AWS, Volkswagen, and Zendesk. For those interested in enhancing their multilingual content strategies, further information can be found at phrase.com.

Description

Numerous organizations rely on SweetHawk, the premier Zendesk app partner, to maximize the benefits of their Zendesk investments. With SweetHawk's top-tier, user-friendly Zendesk applications, users can develop workflow and automation processes that enhance Zendesk's capabilities, enabling a variety of use cases that may not have been feasible otherwise. Since its inception in 2015, SweetHawk has distinguished itself in the Zendesk marketplace by creating over 15 exceptional workflow applications. Our unwavering commitment to Zendesk has resulted in thousands of 5-star ratings and empowered countless agents across various sectors. The tasks app we offer simplifies the automation of task lists and workflows for diverse applications such as project management, HR processes, and change management. By eliminating cumbersome manual workflows, users can significantly boost their productivity levels. Additionally, our platform allows for the creation of flexible, enforceable, and auditable approval processes tailored for any Zendesk workflow. This ensures that all necessary approvals are efficiently managed, enhancing both sales and support operations. Embrace a new era of streamlined processes and improved efficiency with SweetHawk’s innovative solutions.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Zendesk Yes 
Bitbucket Yes 
Contentstack Yes 
Drupal Yes 
Dyspatch Yes 
Git Yes 
GitHub Yes 
GitLab Yes 
Google Calendar No 
Google Drive Yes 
HubSpot Customer Platform Yes 
Intento Yes 
Joomla! Yes 
Kotlin Yes 
Microsoft Azure Yes 
Python Yes 
Ruby Yes 
Sketch Yes 
TranslationOS Yes 
viaSocket Yes 

Integrations

Zendesk Yes 
Bitbucket No 
Contentstack No 
Drupal No 
Dyspatch No 
Git No 
GitHub No 
GitLab No 
Google Calendar Yes 
Google Drive No 
HubSpot Customer Platform No 
Intento No 
Joomla! No 
Kotlin No 
Microsoft Azure No 
Python No 
Ruby No 
Sketch No 
TranslationOS No 
viaSocket No 

Pricing Details

$27 per month
Direct plan: Starter - $135 per month
Direct plan: Team - $1,245 per month
Direct plan: Business - $4,395 per month
Direct plan: Enterprise - Custom pricing
Freelancer - $27 per month
LSP plan: Professional - $875 per month
LSP plan: Business - Custom pricing
LSP plan: Enterprise - Custom pricing
Free Trial Yes 
Free Version No 

Pricing Details

$10 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Phrase

Founded

2010

Country

Czech Republic

Website

phrase.com

Vendor Details

Company Name

SweetHawk

Founded

2015

Website

sweethawk.com

Product Features

Computer Assisted Translation

Collaboration Yes 
Localization Automation Yes 
Machine Translation Yes 
Marketing Management Yes 
Permission Management Yes 
Project Tracking Yes 
Quality Control Yes 
Resource Management Yes 
Terminology Management Yes 
Translation Analytics Yes 
Translator Database Yes 
Version Control Yes 
Website Translation Yes 
Workflow Management Yes 

Translation Management

Billing & Invoicing No 
CRM No 
Collaboration Yes 
For Software Yes 
For Websites Yes 
Localization Automation Yes 
Machine Translation Yes 
Marketing Management Yes 
Order Management Yes 
Permission Management Yes 
Project Tracking Yes 
Quality Control Yes 
Quotes / Estimates Yes 
Resource Management Yes 
Terminology Management Yes 
Translation Analytics Yes 
Translator Database Yes 
Version Control Yes 
Workflow Management Yes 

Product Features

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Alternatives