Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Phrase stands out as a frontrunner in the field of Language Intelligence, offering an enterprise platform that simplifies the automation, management, and delivery of multilingual content and experiences, which in turn aids organizations in forging stronger customer relationships and propelling business expansion.
Utilized by countless international brands across a multitude of languages, Phrase enables companies to streamline their time-to-market and ensure a uniform brand presence on a global scale. The Phrase Platform integrates various features such as translation management, software localization, multimedia localization, machine translation, workflow automation, and language AI within a single cohesive environment. Teams can oversee all aspects of multilingual content—from marketing initiatives and product interfaces to applications, audio, video, and customer support—conveniently in one location.
Designed specifically for large, rapidly evolving organizations, Phrase seamlessly links to the systems involved in content creation and publication. With enterprise-level capabilities and ISO 27001 certification, Phrase has earned the trust of numerous leading global brands, including Uber, AWS, Volkswagen, and Zendesk. For those interested in enhancing their multilingual content strategies, further information can be found at phrase.com.
Description
Numerous organizations rely on SweetHawk, the premier Zendesk app partner, to maximize the benefits of their Zendesk investments. With SweetHawk's top-tier, user-friendly Zendesk applications, users can develop workflow and automation processes that enhance Zendesk's capabilities, enabling a variety of use cases that may not have been feasible otherwise. Since its inception in 2015, SweetHawk has distinguished itself in the Zendesk marketplace by creating over 15 exceptional workflow applications. Our unwavering commitment to Zendesk has resulted in thousands of 5-star ratings and empowered countless agents across various sectors. The tasks app we offer simplifies the automation of task lists and workflows for diverse applications such as project management, HR processes, and change management. By eliminating cumbersome manual workflows, users can significantly boost their productivity levels. Additionally, our platform allows for the creation of flexible, enforceable, and auditable approval processes tailored for any Zendesk workflow. This ensures that all necessary approvals are efficiently managed, enhancing both sales and support operations. Embrace a new era of streamlined processes and improved efficiency with SweetHawk’s innovative solutions.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Zendesk
Yes
Bitbucket
Yes
Contentstack
Yes
Drupal
Yes
Dyspatch
Yes
Git
Yes
GitHub
Yes
GitLab
Yes
Google Calendar
No
Google Drive
Yes
Integrations
Zendesk
Yes
Bitbucket
No
Contentstack
No
Drupal
No
Dyspatch
No
Git
No
GitHub
No
GitLab
No
Google Calendar
Yes
Google Drive
No
Pricing Details
$27 per month
Direct plan: Starter - $135 per month
Direct plan: Team - $1,245 per month
Direct plan: Business - $4,395 per month
Direct plan: Enterprise - Custom pricing
Freelancer - $27 per month
LSP plan: Professional - $875 per month
LSP plan: Business - Custom pricing
LSP plan: Enterprise - Custom pricing
Direct plan: Team - $1,245 per month
Direct plan: Business - $4,395 per month
Direct plan: Enterprise - Custom pricing
Freelancer - $27 per month
LSP plan: Professional - $875 per month
LSP plan: Business - Custom pricing
LSP plan: Enterprise - Custom pricing
Free Trial
Yes
Free Version
No
Pricing Details
$10 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Phrase
Founded
2010
Country
Czech Republic
Website
phrase.com
Vendor Details
Company Name
SweetHawk
Founded
2015
Website
sweethawk.com
Product Features
Computer Assisted Translation
Collaboration
Yes
Localization Automation
Yes
Machine Translation
Yes
Marketing Management
Yes
Permission Management
Yes
Project Tracking
Yes
Quality Control
Yes
Resource Management
Yes
Terminology Management
Yes
Translation Analytics
Yes
Translator Database
Yes
Version Control
Yes
Website Translation
Yes
Workflow Management
Yes
Translation Management
Billing & Invoicing
No
CRM
No
Collaboration
Yes
For Software
Yes
For Websites
Yes
Localization Automation
Yes
Machine Translation
Yes
Marketing Management
Yes
Order Management
Yes
Permission Management
Yes
Project Tracking
Yes
Quality Control
Yes
Quotes / Estimates
Yes
Resource Management
Yes
Terminology Management
Yes
Translation Analytics
Yes
Translator Database
Yes
Version Control
Yes
Workflow Management
Yes
Product Features
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No