Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Phonexia has a wide range of cutting-edge voice recognition and voice biometrics technologies that can be used to meet commercial and government needs. Phonexia products are powered by the most recent advances in artificial intelligence, voice biometrics science, acoustics and phonetics. They are highly accurate, fast, and scalable. Phonexia's AI-powered solutions allow you to build voicebots and verify speaker identity using voice biometrics. You can also transcribe speech into text and search for speakers in large volumes of audio. With voice biometric authentication, you can easily access your clients' data and detect fraud attempts.
Description
Katalina Technologies has created VoiceGuide IVR, an inbound and outbound interactive voice reply (IVR) and automatic number distributor (ACD). VoiceGuide IVR is configurable and easy-to-use, allowing for rich, omnichannel, personalized interactive experiences. VoiceGuide IVR is available as an on-premise service or cloud service. It features a graphical callflow designer that makes it easy to create and manage callflows. This allows call center executives to make changes easily. VoiceGuide IVR also offers speech recognition, text to speech conversion, biometric authentication and multilingual support.
API Access
Has API
No
API Access
Has API
No
Integrations
SYSTRAN
No
Vocalls
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$99.00/one-time
Professional : $ 99 / line
Enterprise : $ 199 / line
Professional + Dialer : $ 249 / line
Enterprise + Dialer : $ 349 / line
Enterprise : $ 199 / line
Professional + Dialer : $ 249 / line
Enterprise + Dialer : $ 349 / line
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Phonexia
Country
Czech Republic
Website
www.phonexia.com
Vendor Details
Company Name
Katalina Technologies Pty Ltd
Founded
1996
Country
Australia
Website
www.voiceguide.com
Product Features
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
Yes
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
Yes
Specialty Vocabularies
No
Speech-to-Text Analysis
Yes
Variable Frequency
No
Voice Recognition
Yes
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes