Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
PhoneLiveStreaming connects seniors to your live broadcast using a standard telephone, making it easy for them to participate. Similar to how you would stream to platforms like YouTube or Facebook (RTMP), you can transmit the same signal to PhoneLiveStreaming, which encodes the audio and makes it accessible via your unique phone number. The streaming process aligns seamlessly with your existing live video sessions, allowing for a smooth transition. With the “Live Notifications” feature, subscribed callers receive automatic phone calls whenever your live stream begins, eliminating the need to remember details like the phone number or access codes—just pick up the phone. Interested callers can subscribe by dialing your dedicated number, or you can manually add them through the dashboard. While you’re broadcasting, our system captures your stream automatically, enabling callers to dial in later and catch up on the most recent live event. We ensure that the latest broadcast is always rotated in for easy access. Additionally, this service promotes inclusivity, allowing those who may not be tech-savvy to engage effortlessly with your content.
Description
Trust+ is an innovative call recording solution that allows recordings to be shared directly with callers. This service not only enhances customer convenience but also promotes exceptional transparency, reinforces trust, and serves as a significant competitive advantage in the market. Seamlessly integrated with your IVR system, Trust+ empowers callers to decide if they want their conversation with the contact center to be recorded. When a caller selects this option, the conversation is captured and securely stored within the Trust+ platform. Additionally, the caller receives an SMS notification detailing where they can easily access their recording. Trust+ is ideal for any organization prioritizing high-quality customer service, spanning various industries such as telecommunications, utilities, travel, hospitality, logistics, government, finance, and healthcare, thus ensuring a broad applicability across diverse sectors. This versatile tool not only enhances the customer experience but also strengthens the relationship between service providers and their clients.
API Access
Has API
Yes
API Access
Has API
No
Integrations
BoxCast
Yes
Cisco Webex
Yes
Facebook
Yes
OBS
Yes
OneStream
Yes
Resi
Yes
Restream
Yes
StreamYard
Yes
Vimeo Livestream
Yes
Wirecast
Yes
Integrations
BoxCast
No
Cisco Webex
No
Facebook
No
OBS
No
OneStream
No
Resi
No
Restream
No
StreamYard
No
Vimeo Livestream
No
Wirecast
No
Pricing Details
$49 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PhoneLiveStreaming
Founded
2020
Country
United States
Website
phonelivestreaming.com
Vendor Details
Company Name
ServeMeBest
Founded
2013
Country
Bahrain
Website
www.servemebest.com/products/trustplus/
Product Features
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No