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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Designed with Dispatchers as a priority, Phoenix CAD is adaptable for agencies of any scale, whether they operate within a single jurisdiction, across multiple jurisdictions, or engage multiple agencies and sites. It serves as a comprehensive tool for managing service calls for Law Enforcement, Fire, EMS, and OEM/DPW. The software incorporates essential call entry and dispatch capabilities, ensuring that responders receive crucial information promptly during emergencies. Additionally, it seamlessly connects with all E911 systems, enabling automatic entry of ANI/ALI details directly into the call-taking interface. ProPhoenix offers a fully integrated solution that combines on-premise and cloud-based systems, encompassing CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we prioritize customer feedback, embrace best practices from the industry, and create outstanding software applications. Our teams for development, support, and implementation are built on the practical, real-world experience of our dedicated staff, ensuring that we meet the needs of our users effectively. This commitment to collaboration and continuous improvement sets us apart in the public safety software market.

Description

RIMS CAD streamlines challenging operations with its highly efficient approach, simultaneously offering clear and often automated access to crucial records information. Both line staff and management have immediate access to comprehensive data regarding patrol activities and dispatch processes. With RIMS Computer Aided Dispatch (CAD) and its robust suite of interconnected products, communication professionals can execute various integrated tasks through one advanced system. With a legacy of 36 years in development, RIMS CAD consistently fulfills the rigorous requirements of PSAPs, law enforcement, Fire/EMS personnel, and other public safety workers. Each element of the RIMS System, including our Computer Aided Dispatch, was designed with user-friendliness and ease of learning in mind. In fact, the most effective way to grasp any feature of RIMS is to engage with it directly and use its functionalities. Typically, users can master the foundational aspects of CAD within a few minutes, while our comprehensive training program spans just two days, making it accessible and efficient for all users. This ease of training ensures that professionals can quickly adapt to the system and enhance their operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$100000.00/one-time/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ProPhoenix

Founded

2004

Country

United States

Website

www.prophoenix.com

Vendor Details

Company Name

Sun Ridge Systems

Founded

1983

Country

United States

Website

www.sunridgesystems.com

Product Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Product Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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