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Average Ratings 3 Ratings

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ease
features
design
support

Description

PhingooCRM is a cutting-edge cloud-based platform for managing customer relationships, specifically tailored for contemporary call and contact centers, and it provides a user-friendly interface alongside AI-optimized features to enhance productivity and efficiency in demanding settings. This platform centralizes the management of contact lists, oversees campaign activities, and streamlines helpdesk operations while enabling dynamic script modifications, intelligent list filtering—including blacklist and redlist controls—and incorporates VoIP capabilities with features like predictive dialing and preview modes. It offers real-time dashboards, campaign tracking, and in-depth reporting along with analytics that reveal valuable insights into customer behavior and sales patterns. PhingooCRM accommodates various user roles, including agents, supervisors, and administrators, equipping them with customized dashboards and specialized tools. By seamlessly integrating CRM functions with VoIP technology, it ensures high-quality telephony through direct SIP trunks, automatic call recordings, shared calendars, and visibility into contact histories, all while maintaining secure data management with reliable backups. Moreover, the platform continuously evolves to meet the changing needs of call centers, ensuring that users remain equipped with the latest tools to enhance their operations.

Description

Our hosted cloud-based PBX provides phone numbers to help you grow your business. Our cloud PBX can be connected to your existing phone or SIP device. Our PBX portal allows you to create complex calling plans and access many other features. No contract required. Save 70% on your current service provider. We will recommend you based on your requirements. Our VoIP solutions are specifically designed for businesses that want a simple, reliable, and extensible solution in a short time. Our powerful Telephony API's allow you to enhance the features of existing products. Both SIP Trunking and Hosted PBX support API calls. It is easy to integrate our robust and powerful API's. We monitor our support lines 24/7 so give us a call or talk to our support team via live chat on our web (https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fvndpbx.com). New Zealand: 0 9 8896552 (Auckland) U.S.A.: +1 929 489552 (New York).

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Zoho CRM

Integrations

Salesforce
Zoho CRM

Pricing Details

€29.90 per month
Free Trial
Free Version

Pricing Details

$11 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PhingooCRM

Founded

2005

Country

France

Website

phingoocrm.com

Vendor Details

Company Name

VNDSOLUTIONS LIMITED

Founded

2015

Country

New Zealand

Website

vndpbx.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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