Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Phi-4 is an advanced small language model (SLM) comprising 14 billion parameters, showcasing exceptional capabilities in intricate reasoning tasks, particularly in mathematics, alongside typical language processing functions. As the newest addition to the Phi family of small language models, Phi-4 illustrates the potential advancements we can achieve while exploring the limits of SLM technology. It is currently accessible on Azure AI Foundry under a Microsoft Research License Agreement (MSRLA) and is set to be released on Hugging Face in the near future. Due to significant improvements in processes such as the employment of high-quality synthetic datasets and the careful curation of organic data, Phi-4 surpasses both comparable and larger models in mathematical reasoning tasks. This model not only emphasizes the ongoing evolution of language models but also highlights the delicate balance between model size and output quality. As we continue to innovate, Phi-4 stands as a testament to our commitment to pushing the boundaries of what's achievable within the realm of small language models.
Description
Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure Voice Live API
Yes
BLACKBOX AI
Yes
Database Mart
Yes
Hugging Face
Yes
LM-Kit.NET
Yes
Microsoft Foundry
Yes
Microsoft Foundry Models
Yes
NVIDIA Nemotron
No
NativeMind
Yes
Private Mind
Yes
Integrations
Azure Voice Live API
No
BLACKBOX AI
No
Database Mart
No
Hugging Face
No
LM-Kit.NET
No
Microsoft Foundry
No
Microsoft Foundry Models
No
NVIDIA Nemotron
Yes
NativeMind
No
Private Mind
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
microsoft.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/koa/