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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Phaedon is a loyalty and customer engagement company that helps organizations create awareness, foster engagement, transform experiences, and cultivate long-term loyalty. The company focuses on emotional loyalty by helping brands understand why customers stay and giving them the strategy, technology, and execution needed to act on those insights. Phaedon combines loyalty program design, customer experience transformation, marketing analytics, AI, predictive modeling, GenAI tools, and flexible technology. Its Tally platform is a SaaS loyalty solution designed to power programs across travel, hospitality, and retail. Tally supports promotions, rules, rewards orchestration, customer-level modeling, segmentation, real-time data ingestion, activation, enterprise-grade security, compliance, and scalable loyalty operations. Phaedon’s Loyalty Strategy and Program Design solution helps brands foster deeper emotional connections through personalized experiences fueled by data. Customer Experience Transformation helps organizations align operations, technology, and structure around customers and employees. Marketing Analytics and AI helps teams uncover audience insights and turn them into actionable learnings that improve business outcomes. By combining loyalty strategy, SaaS technology, customer experience consulting, analytics, AI, and execution, Phaedon helps brands build loyalty programs that create measurable value.

Description

Our loyalty program offers retailers a robust platform to establish and foster enduring, profitable connections with their customers. The instantaneous point-of-sale member registration and updates enable you to efficiently enroll participants in your loyalty initiative by simply obtaining their name and email address. After this initial step, your customers will receive an activation link right away, allowing you to gather any additional information required for their registration. Furthermore, our specialized online member portal empowers users to easily redeem rewards, modify their details, and stay informed about their account activity. Members can also engage with your brand and stay current on the latest promotions, news, and events through various features like online promotions, activity statements, transaction records, and membership update options, ensuring they feel valued and informed at all times. This comprehensive approach not only enhances customer satisfaction but also drives repeat business and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Acumen No 
Salesforce Agentforce Marketing Yes 

Integrations

Acumen Yes 
Salesforce Agentforce Marketing No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Phaedon

Founded

2019

Country

United States

Website

www.wearephaedon.com

Vendor Details

Company Name

Vii

Website

www.vii.com.au

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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