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Description
Perspective AI is an advanced customer research platform driven by artificial intelligence, designed to facilitate genuine, organic conversations that reveal profound customer insights and support data-driven decisions. By utilizing a singular topic prompt, it automatically creates conversation guides and executes engaging interviews through voice or text at scale, subsequently providing immediate summaries, interactive analyses, and shareable highlights to unify teams around customer desires, pain points, and future plans. The platform's ongoing Voice of Customer (VOC) memory system guarantees that each new interaction augments a centralized knowledge repository, while real-time dashboards uncover trends, sentiment, and key decision factors without requiring manual configurations or intricate integrations. With the ability to launch in mere minutes, Perspective AI empowers product managers, customer success leaders, and market researchers with instant access to AI-driven discussions that convert qualitative insights into clear, actionable strategies, ultimately enhancing overall business effectiveness. This innovative approach allows organizations to stay agile and responsive to evolving customer needs, ensuring they remain competitive in today’s dynamic market landscape.
Description
Ponder, formerly known as ResearchFlow, is a revolutionary all-in-one knowledge workspace designed for researchers, analysts, creators, and deep thinkers who want to think deeply and gain lasting insights. The platform provides a flexible, infinite canvas where ideas branch and connect naturally, enabling users to build dynamic knowledge maps tailored to their thinking style. Ponder integrates advanced AI that acts as a thinking partner, allowing users to have real conversations with their knowledge by asking follow-ups and exploring “what-if” scenarios. It supports importing diverse content types such as PDFs, videos, and web pages so users can engage with their sources directly instead of just searching through them. The tool also enables cross-source analysis to spot patterns and deeper connections, enhancing the quality of insights. Ponder consolidates the entire thinking process in one space, eliminating the need to switch between multiple apps. Users can export their work as structured reports, mind maps, or Markdown files for easy sharing and reuse. The platform is trusted globally and helps transform complex information into clear, connected knowledge.
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API Access
Has API
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Free Trial
Free Version
Pricing Details
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Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Perspective AI
Country
United States
Website
getperspective.ai/
Vendor Details
Company Name
Ponder AI
Founded
2023
Country
Hong Kong
Website
ponder.ing/
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
