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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Assist is an innovative chatbot solution powered by AI that offers customers tailored, contextually relevant, and prompt support options. Unique to the financial services sector, Personetics Assist stands out as the only digital self-service platform designed specifically for this industry. Currently, it is utilized by top financial institutions, delivering customized assistance to millions of users. Institutions that implement Assist experience enhanced operational efficiency, increased customer satisfaction, improved Net Promoter Scores, and recognition through prestigious industry accolades. This versatile solution can be seamlessly integrated across various customer engagement channels, including the bank's website, mobile applications, popular messaging services like Facebook Messenger, and voice-activated assistants such as Amazon Alexa. By providing such a comprehensive service, Assist helps financial institutions foster deeper connections with their clients.

Description

According to Gartner, the integration of artificial intelligence (AI) into customer experience will remain a prevalent investment for the foreseeable future. Consequently, 47% of companies are expected to implement chatbots for customer service, while 40% plan to utilize virtual assistants. Why not embark on this transformative journey today? With plusoft AI, you can ensure that your interactions with chatbots are seamless and intelligent, leveraging a cloud-based hub of advanced solutions provided through the software as a service (SaaS) model. This powerful tool facilitates the creation and management of chatbots, voicebots, and virtual assistants that are seamlessly connected to various channels such as SMS, WhatsApp, Telegram, Facebook, websites, and landing pages. In addition, telemedicine has emerged as an accessible option for countless Brazilians, allowing users to schedule appointments, request medical exams, and even conduct preliminary screenings via chatbot technology. This shift not only enhances convenience but also streamlines healthcare access for the population.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alexa Yes 
Facebook Messenger Yes 
Plaid Yes 

Integrations

Alexa No 
Facebook Messenger No 
Plaid No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Personetics

Founded

2011

Country

United States

Website

personetics.com/assist/

Vendor Details

Company Name

Plusoft

Founded

1988

Country

Brazil

Website

plusoft.com/en/produtos/ai/

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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