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Description
Voice and Text Interactions
Engage in practice through either spoken dialogue or written text. Our AI provides real-time responses, mimicking genuine human conversation with natural pauses and reactions.
AI-Driven Characters
Interact with smart personas that possess distinct personalities, aspirations, and challenges. They adjust fluidly to your input, creating an experience akin to conversing with real individuals.
Immediate Constructive Feedback
Receive prompt evaluations of your communication style, the effectiveness of your approach, and tailored suggestions for enhancement, complete with actionable scores to help you improve.
Scenario Creator
Generate personalized scenarios in mere moments. Simply outline your context, and our AI crafts a comprehensive roleplay, including character personalities, objectives, and criteria for success.
Endless Practice Opportunities
There are no restrictions on the number of attempts. Engage in the same dialogue repeatedly until you feel entirely prepared and self-assured for real-life situations.
Defined Success Metrics
Every roleplay comes with transparent, quantifiable criteria. This allows you to understand precisely what your goals are and monitor your advancement with objective metrics, ensuring that you can celebrate your growth.
Description
Solidroad is an innovative training platform that leverages artificial intelligence to enhance the skills of customer support teams, functioning similarly to a "flight simulator" for their training needs. This platform enables teams to deliver customized training experiences on a large scale through its simulation tool, where representatives can engage in mock calls with an AI while receiving tailored coaching and constructive feedback. In addition to training, Solidroad offers comprehensive solutions for hiring and onboarding, making it a valuable resource for some of the most prominent contact center and customer support organizations worldwide. By utilizing advanced simulation techniques, Solidroad ensures that teams are well-prepared to handle real-world customer interactions effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
No
Free Version
No
Pricing Details
$10 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Personeo.ai
Founded
2024
Country
Slovakia
Website
personeo.ai/
Vendor Details
Company Name
Solidroad
Country
Ireland
Website
www.solidroad.com
Product Features
Product Features
Sales Training
Analytics / Reporting
No
Assessment Management
No
Built-in Course Authoring
No
Certification Management
No
Customizable Branding
No
Gamification
No
Learning Management
No
Microlearning
No
Onboarding
No
Practice Tools
No
Progress Tracking
No
Video Assessments
No