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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Perl is an exceptionally versatile and feature-rich programming language that has been evolving for more than three decades. It operates seamlessly on more than 100 platforms, ranging from portable devices to mainframes, making it an excellent choice for both quick prototyping and extensive development endeavors. The term "Perl" actually encompasses a family of languages, with "Raku," previously referred to as "Perl 6," being a distinct member that boasts its own dedicated development team. Despite the emergence of Raku, it does not considerably influence the ongoing advancement of the original Perl language. Perl is equipped with robust tools designed for text processing, which render it particularly effective in handling HTML, XML, and various markup and natural languages. Additionally, Perl is capable of managing encrypted web data, which includes facilitating e-commerce transactions, thus showcasing its reliability and comprehensive utility in modern programming tasks. This versatility allows developers to leverage Perl in a wide array of applications, ensuring its relevance in today’s technology landscape.

Description

WonderDesk is a completely automated help desk software solution accessible via the web. It operates through a Perl CGI script that can be effortlessly installed on your web server. This tool significantly improves the interaction between your business and its clients, ensuring your operations remain organized and productive. There is no need for additional software on the part of your customers or support technicians, as it is entirely browser-based. By replacing your support email link with WonderDesk, you can eliminate the clutter of your email inbox and prevent support requests from being overlooked. The WonderDesk solution is designed to keep your customers satisfied for a variety of reasons. During each support request, they receive timely email notifications at every stage of the process. They can log in at their convenience to check the status or make updates to their requests. Additionally, they have the opportunity to engage directly with the technician assigned to their case, fostering a more personalized support experience. This level of transparency and communication greatly enhances customer satisfaction and trust in your support team.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveState Yes 
AnyChart Yes 
Betterscan.io Yes 
Dianahost Yes 
Eclipse PHP Yes 
EditPlus Yes 
Kiuwan Code Security Yes 
Kodezi Yes 
Komodo Edit Yes 
Kontra Yes 
Mistral Code Yes 
NXLog Yes 
OpenCage Geocoding API Yes 
ProxyMesh Yes 
Rocket Open AppDev for Z Yes 
Snipplr Yes 
SolarWinds Kiwi Log Viewer Yes 
UEStudio Yes 
Xcode Yes 
phase 5 Yes 

Integrations

ActiveState No 
AnyChart No 
Betterscan.io No 
Dianahost No 
Eclipse PHP No 
EditPlus No 
Kiuwan Code Security No 
Kodezi No 
Komodo Edit No 
Kontra No 
Mistral Code No 
NXLog No 
OpenCage Geocoding API No 
ProxyMesh No 
Rocket Open AppDev for Z No 
Snipplr No 
SolarWinds Kiwi Log Viewer No 
UEStudio No 
Xcode No 
phase 5 No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$499.00
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Perl

Website

www.perl.org

Vendor Details

Company Name

Web Wonderland

Country

United States

Website

www.wonderdesk.com

Product Features

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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