Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Perl is an exceptionally versatile and feature-rich programming language that has been evolving for more than three decades. It operates seamlessly on more than 100 platforms, ranging from portable devices to mainframes, making it an excellent choice for both quick prototyping and extensive development endeavors. The term "Perl" actually encompasses a family of languages, with "Raku," previously referred to as "Perl 6," being a distinct member that boasts its own dedicated development team. Despite the emergence of Raku, it does not considerably influence the ongoing advancement of the original Perl language. Perl is equipped with robust tools designed for text processing, which render it particularly effective in handling HTML, XML, and various markup and natural languages. Additionally, Perl is capable of managing encrypted web data, which includes facilitating e-commerce transactions, thus showcasing its reliability and comprehensive utility in modern programming tasks. This versatility allows developers to leverage Perl in a wide array of applications, ensuring its relevance in today’s technology landscape.
Description
WonderDesk is a completely automated help desk software solution accessible via the web. It operates through a Perl CGI script that can be effortlessly installed on your web server. This tool significantly improves the interaction between your business and its clients, ensuring your operations remain organized and productive. There is no need for additional software on the part of your customers or support technicians, as it is entirely browser-based. By replacing your support email link with WonderDesk, you can eliminate the clutter of your email inbox and prevent support requests from being overlooked. The WonderDesk solution is designed to keep your customers satisfied for a variety of reasons. During each support request, they receive timely email notifications at every stage of the process. They can log in at their convenience to check the status or make updates to their requests. Additionally, they have the opportunity to engage directly with the technician assigned to their case, fostering a more personalized support experience. This level of transparency and communication greatly enhances customer satisfaction and trust in your support team.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveState
Yes
AnyChart
Yes
Betterscan.io
Yes
Dianahost
Yes
Eclipse PHP
Yes
EditPlus
Yes
Kiuwan Code Security
Yes
Kodezi
Yes
Komodo Edit
Yes
Kontra
Yes
Integrations
ActiveState
No
AnyChart
No
Betterscan.io
No
Dianahost
No
Eclipse PHP
No
EditPlus
No
Kiuwan Code Security
No
Kodezi
No
Komodo Edit
No
Kontra
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$499.00
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Perl
Website
www.perl.org
Vendor Details
Company Name
Web Wonderland
Country
United States
Website
www.wonderdesk.com
Product Features
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes