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Description

The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.

Description

Adam stands out as the ultimate digital workforce for managing multifamily rental operations, providing automation and insightful engagement through conversational interactions. By leveraging machine learning and artificial intelligence, Adam enhances your multifamily management processes. Never missing a call, Adam is equipped to comprehend the diverse needs of countless customers. Clients can converse freely, allowing for interruptions, inquiries, and seamless transitions between various subjects. With a foundation built on proprietary models tailored for the multifamily residential sector, we handle the complex groundwork, enabling you to implement a fully operational Digital Employee with ease. Gain unprecedented insights from the front lines, infusing genuine science and automation into your workflows. Designed specifically for the multifamily residential field, Adam comes with proven operational templates and responses. This allows you to interact consistently with clients across different regions and portfolios, thereby fortifying your brand's presence nationwide while ensuring customer satisfaction. By adopting Adam, you're not just streamlining operations, you're also setting a new standard for customer engagement in the rental industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$1 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Performax

Founded

2015

Country

United States

Website

www.performax360.com

Vendor Details

Company Name

Travtus

Country

Singapore

Website

www.travtus.com

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis No 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Product Features

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal Yes 
Tax Management No 
Tenant Management Yes 
Tenant Portal Yes 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

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