Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.
Description
Adam stands out as the ultimate digital workforce for managing multifamily rental operations, providing automation and insightful engagement through conversational interactions. By leveraging machine learning and artificial intelligence, Adam enhances your multifamily management processes. Never missing a call, Adam is equipped to comprehend the diverse needs of countless customers. Clients can converse freely, allowing for interruptions, inquiries, and seamless transitions between various subjects. With a foundation built on proprietary models tailored for the multifamily residential sector, we handle the complex groundwork, enabling you to implement a fully operational Digital Employee with ease. Gain unprecedented insights from the front lines, infusing genuine science and automation into your workflows. Designed specifically for the multifamily residential field, Adam comes with proven operational templates and responses. This allows you to interact consistently with clients across different regions and portfolios, thereby fortifying your brand's presence nationwide while ensuring customer satisfaction. By adopting Adam, you're not just streamlining operations, you're also setting a new standard for customer engagement in the rental industry.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$1 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Performax
Founded
2015
Country
United States
Website
www.performax360.com
Vendor Details
Company Name
Travtus
Country
Singapore
Website
www.travtus.com
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
No
Budgeting & Forecasting
Yes
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
No
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Product Features
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
Yes
Tax Management
No
Tenant Management
Yes
Tenant Portal
Yes
Tenant Screening
No
Vacancy Tracking
No
Website Management
No