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features
design
support

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Description

The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.

Description

Enhance the technical capabilities and industry understanding of your frontline team through engaging AR training solutions. You can arrange captivating training sessions from virtually anywhere, overcoming challenges related to distance and connectivity. Move beyond traditional printed manuals and embrace the power of AR to create an immersive learning experience for your frontline staff! Plutomen Assist stands out as a cutting-edge AR training platform that empowers industry specialists to craft their own training frameworks. The innovative step-by-step interactive instructions are displayed right in the employee's line of sight, significantly alleviating their workload and providing self-guidance for tasks such as assembly, manufacturing, and quality assurance. This approach not only supports immersive learning but also allows industry veterans to impart essential augmented reality training to new frontline employees, expediting their training journey and yielding impressive outcomes. Furthermore, it enables retiring experts to effectively share their knowledge with the next generation, helping to address the growing gap of skilled young workers in the industry. In doing so, organizations can ensure a seamless transition of expertise while fostering a more competent workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Plutomen Connect No 
Plutomen Workflow No 

Integrations

Plutomen Connect Yes 
Plutomen Workflow Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Performax

Founded

2015

Country

United States

Website

www.performax360.com

Vendor Details

Company Name

Plutomen

Founded

2016

Country

India

Website

pluto-men.com/product/assist/

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis No 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Product Features

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