Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.
Description
Enhance the technical capabilities and industry understanding of your frontline team through engaging AR training solutions. You can arrange captivating training sessions from virtually anywhere, overcoming challenges related to distance and connectivity. Move beyond traditional printed manuals and embrace the power of AR to create an immersive learning experience for your frontline staff! Plutomen Assist stands out as a cutting-edge AR training platform that empowers industry specialists to craft their own training frameworks. The innovative step-by-step interactive instructions are displayed right in the employee's line of sight, significantly alleviating their workload and providing self-guidance for tasks such as assembly, manufacturing, and quality assurance. This approach not only supports immersive learning but also allows industry veterans to impart essential augmented reality training to new frontline employees, expediting their training journey and yielding impressive outcomes. Furthermore, it enables retiring experts to effectively share their knowledge with the next generation, helping to address the growing gap of skilled young workers in the industry. In doing so, organizations can ensure a seamless transition of expertise while fostering a more competent workforce.
API Access
Has API
No
API Access
Has API
No
Integrations
Plutomen Connect
No
Plutomen Workflow
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Performax
Founded
2015
Country
United States
Website
www.performax360.com
Vendor Details
Company Name
Plutomen
Founded
2016
Country
India
Website
pluto-men.com/product/assist/
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
No
Budgeting & Forecasting
Yes
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
No
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes