Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Communication with your care team has never been more efficient and seamless. Our innovative software is designed to break down geographic and organizational barriers, ensuring you connect with the appropriate individual precisely when necessary. PerfectServe organizes and maintains all workflow protocols, call schedules, and contact preferences for every practice, workgroup, and care team member. You’ll never have to worry about who is on call again. With Dynamic Intelligent Routing®, you are linked to the most suitable person capable of taking immediate action. All that’s required is the patient’s name. PerfectServe® promptly identifies and connects you to the team members currently involved in the care of that patient. Enhance patient support throughout the entire care journey with automated messaging and secure virtual consultations, while including family members as needed. Additionally, by equipping operators with user-friendly call management tools, we significantly enhance the experience for patients when they reach out. This ensures that every interaction is as smooth and effective as possible.
Description
Improve Workflows with One Solution for Clinical Collaboration, Physician Scheduling, Alarm Management, and HIPAA-Compliant Patient Engagement
See how hospitals, physician groups, home health, and other healthcare organizations of all sizes are modernizing clinical collaboration, physician scheduling, and/or patient communication using one, scalable solution. Cloud-based, TigerConnect enables clinical teams and staff to communicate with each other by role or name from anywhere via secure text, voice, and video chat. Integrations with EHRs, staff rostering, physician scheduling, and/or nurse call systems ensure the right message gets to the right person or group to rapidly coordinate care and expedite workflows.
Secure text and video communication with patients and families reduces appointment no-shows while accelerating throughput with pre-visit document sharing and more. Stay in touch post-visit by sending care instructions and reminders, while enabling patients to ask questions, share photos, or request virtual care. Ensure care plan adherence, reduce readmissions, and improve the patient experience.
One platform with an intuitive smartphone and desktop app does it all, reducing the need for multiple vendors or tools.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Box
No
DeVero
No
Dropbox
No
EpicCare EMR
No
Ivanti Neurons for MDM
No
Lyniate Corepoint
No
OpenTempo
No
Oracle Health Ambulatory EHR
No
PointClickCare
No
QGenda
No
Integrations
Box
Yes
DeVero
Yes
Dropbox
Yes
EpicCare EMR
Yes
Ivanti Neurons for MDM
Yes
Lyniate Corepoint
Yes
OpenTempo
Yes
Oracle Health Ambulatory EHR
Yes
PointClickCare
Yes
QGenda
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact for pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
PerfectServe
Country
United States
Website
www.perfectserve.com
Vendor Details
Company Name
TigerConnect
Founded
2010
Country
United States
Website
www.tigerconnect.com
Product Features
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
No
Email Management
No
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Medical Scheduling
Appointment Management
No
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
No
Multi-Location
No
No-Show Tracking
No
On Call Scheduling
No
Patient Records
No
Patient Scheduling
No
Physician Management
No
Recurring Appointments
No
Self Service Portal
No
Staff Scheduling
No
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Team Communication
Activity / News Feed
No
Audio Calls
No
Calendar Management
No
Chat / Messaging
No
Discussion Threads
No
File Sharing
No
Mobile Access
No
Push Notifications
No
Search
No
Surveys & Feedback
No
Task Management
No
Video Conferencing
No
Product Features
Electronic Medical Records (EMR)
Appointment Management
No
Charting
No
Compliance Tracking
No
E-Prescribing
No
E/M Coding
No
HIPAA Compliant
No
Handwriting Recognition
No
Integrated Telehealth
No
MIPS Certified
No
Meaningful Use Certified
No
ONC-ATCB Certified
No
Patient Portal
No
Self Service Portal
No
Voice Recognition
No
HIPAA Compliance
Access Control / Permissions
No
Audit Management
No
Compliance Reporting
No
Data Security
No
Documentation Management
No
For Healthcare
No
Incident Management
No
Policy Training
No
Remediation Management
No
Risk Management
No
Vendor Management
No
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Telemedicine
Appointment Reminders
Yes
Appointment Scheduling
Yes
Chat / Messaging
Yes
E-Prescribing
No
For Medical Purposes
No
HIPAA Compliant
Yes
Multi-Provider Practice
Yes
Online Forms
No
Patient Queue Management
No
Practice Management
No
Remote Treatment Plans
Yes
Teleradiology
No
Video Conferencing
Yes