Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We provide a premier cloud-based solution for managing Learning, Competency, and Performance. This adaptable product suite is engineered to function seamlessly across various devices, ensuring enterprise-level scalability, flexibility, and security while incorporating business process automation and tailored user experiences. Our offerings are designed to be both cost-effective and accessible to organizations of all sizes, facilitating a quick return on investment. We prioritize efficient implementation and ongoing management of the Percepium product, while also continuously aiding our clients in enhancing their training and talent management strategies. The core of the Percepium product lies in learning management and training delivery, empowering organizations of any size to create, execute, oversee, and evaluate diverse learning initiatives that cater to both structured and informal educational processes. Furthermore, our commitment extends to fostering a culture of continuous improvement in learning methodologies within our client organizations.
Description
Establish and execute your returns management and product service procedures swiftly and efficiently. Ensure that you have comprehensive oversight and authority over your service operations. Effortlessly track, assess, and enhance your service processes to boost efficiency. Increase the efficiency of your product service team while significantly cutting down on service response times. Create a customer portal on your website that enables customers to request RMAs, track their progress, submit support tickets, and access a repository of articles and documents. Tailor every element of the returns and service workflow, including data fields, user interfaces, responsibilities, processes, automation, and reporting features. Develop one or multiple processes for various RMA types or distinct product lines and modify them at any time, without requiring coding expertise. Our expertise has successfully assisted numerous manufacturing firms across various sectors with unique product lines in defining and implementing tailored returns and service management tracking systems. By providing versatile and customizable solutions, we empower businesses to adapt quickly to changing market demands.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Percepium
Founded
2010
Country
Sweden
Website
www.percepium.com
Vendor Details
Company Name
Renewity Systems
Founded
2005
Country
Canada
Website
www.renewityrma.com
Product Features
Training
Academic / Education
No
Asynchronous Learning
Yes
Blended Learning
Yes
Built-In Course Authoring
Yes
Built-in LMS
Yes
Certification Management
Yes
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
Yes
Simulation
Yes
Synchronous Learning
Yes
Training Companies
Yes
eCommerce
Yes
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No