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Description
Pepper Cloud is the best AI-powered Sales CRM software for small and mid-sized businesses. The platform integrates popular messaging channels like WhatsApp and Facebook to allow users to connect with customers and leads through their preferred communication channels.
The CRM software includes features for managing sales pipelines, which allow users to customize stages and see real-time information about their sales activities. Pepper Cloud includes automation features to eliminate repetitive tasks. It also integrates with business tools such as Mailchimp, Xero and Zoom. The analytics dashboard gives users insights into their business performance.
Pepper Cloud allows users to manage lead management, account tracking and nurturing, revenue forecasting, campaign tracking, customer interaction tracking, and sales pipeline visualization.
With its generative AI technology, AssistAI, it elevates sales productivity by auto-capturing and nurturing leads, automating the chat flows, managing tasks and activities, and more—all with precision and ease. Its no-code AssistAI chatbot can be deployed across multiple channels to handle customer queries instantly, escalate complex issues to human agents, and deliver 24/7 customer support.
Description
WOZTELL is an innovative conversational platform that seamlessly integrates WhatsApp, Instagram, Facebook Messenger, and webchat into a singular interface, allowing businesses to utilize chatbots, live-agent inboxes, and automated workflows across these various channels. It facilitates the use of the WhatsApp Cloud API and includes features such as interactive buttons, lists, carousels, broadcast messaging, and payment processing through WhatsApp. The platform provides no-code chatbot builders and ready-made templates tailored for sales, support, and e-commerce, empowering organizations to manage customer inquiries around the clock, generate leads, and oversee interactions in a multi-agent setup. Furthermore, it offers integration with CRM systems, payment solutions, and AI technologies like ChatGPT for enhanced responses. Additionally, WOZTELL encompasses analytics, audience segmentation, and automation tools, which allow businesses to send targeted messages, promote conversational commerce (including orders and payments via WhatsApp), and streamline support operations from a unified inbox, thus enhancing overall customer experience and operational efficiency. With these robust functionalities, companies can significantly improve their engagement strategies and stay ahead in a competitive landscape.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
Instagram
Yes
WhatsApp
Yes
Aircall
Yes
Facebook Ads
Yes
Gmail
Yes
Google Calendar
Yes
Google Forms
Yes
Google Sheets
Yes
Google Workspace
Yes
Integrations
Facebook
Yes
Instagram
Yes
WhatsApp
Yes
Aircall
No
Facebook Ads
No
Gmail
No
Google Calendar
No
Google Forms
No
Google Sheets
No
Google Workspace
No
Pricing Details
Quote Based
Free Trial
Yes
Free Version
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Pepper Cloud
Founded
2017
Country
Singapore
Website
peppercloud.com
Vendor Details
Company Name
WOZTELL
Founded
2019
Country
Spain
Website
woztell.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No