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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Innovative solutions that enhance the efficiency of HR teams and the overall employee experience are at the heart of PeopleDoc's HR Service Delivery offerings. Tailored specifically for HR professionals, these tools aim to streamline intricate processes and bolster compliance measures. Even more impressively, our solutions ensure that employees find their interactions with HR to be enjoyable and effective. The Employee Case Management and Knowledgebase feature allows individuals to address inquiries through a customized portal, facilitating the submission of HR requests for those requiring additional assistance. By automating tedious manual tasks, our system empowers more employees to focus on their roles without the need for coding expertise. Additionally, our advanced document management capabilities elevate secure document storage, making it accessible across various devices. Customizable dashboards provide clarity by aligning with your business's specific requirements and tracking essential KPIs to support informed decision-making. In doing so, these solutions foster a more engaged and productive workplace atmosphere.

Description

Salesforce’s HR Service Management platform empowers both HR teams and employees with AI-driven solutions that simplify HR processes and enhance service delivery. With an intuitive employee portal, case management features, and automated workflows, employees can easily find answers and complete tasks without assistance. The platform supports seamless communication across channels such as email, phone, and messaging, while also leveraging AI to help HR teams resolve cases more efficiently and scale operations without increasing headcount. Salesforce’s HR Service is designed to drive employee satisfaction and optimize HR service management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

APISCRAPY No 
ChangeEngine Yes 
InfoMart Yes 
ONE@Work Yes 
PredictiveHR Yes 
SAP Store Yes 

Integrations

APISCRAPY Yes 
ChangeEngine No 
InfoMart No 
ONE@Work No 
PredictiveHR No 
SAP Store No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ultimate Software

Founded

1990

Country

United States

Website

www.people-doc.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/eu/service/employee-engagement/

Product Features

HR Analytics

Compensation Plan Modeling No 
Dashboard No 
HR Metrics Library No 
Leave & Absence Reporting No 
Predictive Modeling No 
Recruiting Management No 
Succession Planning No 
Talent Management No 
Trend Analysis No 
Turnover Tracking No 

HR Employee File Management

Access Controls Yes 
Centralized Employee Files No 
Dashboard Yes 
Email Notifications No 
Paper & Digital No 
Regulatory Compliance No 
Retention Settings No 
Search Yes 
Sharing Spaces No 
Signature No 

Onboarding

Course Management Yes 
Document Management Yes 
E-Verify / I-9 Forms No 
Electronic Forms Yes 
Electronic Signature Yes 
Employee Handbook Yes 
Employee Portal Yes 
File Management Yes 
Job Description Management Yes 
Orientation Management Yes 
Self Service Portal Yes 
Task Management Yes 
Tax Forms No 
Training Management Yes 

Product Features

HR Employee File Management

Access Controls No 
Centralized Employee Files No 
Dashboard No 
Email Notifications No 
Paper & Digital No 
Regulatory Compliance No 
Retention Settings No 
Search No 
Sharing Spaces No 
Signature No 

Team Management

Assignment Management Yes 
Commenting / Notes No 
Goal Setting / Tracking No 
Messaging No 
Productivity Analysis No 
Progress Tracking No 
Project Planning No 
Resource Management Yes 
Task Management No 
Third Party Integration No 
Time Tracking No 

Alternatives

Alternatives

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Sunrise HR Case Management

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PeopleDoc

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