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Description
In today's fast-paced market, capturing customer attention is increasingly challenging, forcing marketing and customer experience (CX) leaders to drive growth while managing limited time and resources. Pendula harnesses the vast capabilities of generative AI to equip teams with the tools necessary to foster adaptive and impactful two-way customer interactions, ultimately inspiring, engaging, and retaining customers on a larger scale. Positioned as a central figure in the dialogue between businesses and their clientele worldwide, Pendula offers intuitive drag-and-drop features that enable teams to maximize their productivity. By facilitating intelligent action based on real-time data, Pendula activates your entire data ecosystem, making it a cornerstone of next-generation customer engagement and retention strategies. Through its innovative workflow studio, the only constraints are those of your imagination, allowing users to select data sources that highlight crucial moments for their customers, thus enhancing the overall experience. This approach not only streamlines communication but also cultivates deeper relationships between brands and their audiences.
Description
Our WhatsApp for Business solutions cater to companies aiming for growth, focusing on boosting conversions and enhancing customer satisfaction.
With WhatsApp by XIRCLS, businesses can customize their customer interactions while automating routine tasks, which ultimately accelerates sales and improves support through AI-enhanced messaging and workflow automation.
Our platform, built for scalability, empowers organizations to manage real-time interactions throughout the entire customer journey—from lead generation and qualification to transactional updates and re-engagement efforts.
Incorporating AI-driven chat automation, smart routing, and seamless CRM integration, we guarantee fluid, data-informed conversations that elevate the overall customer experience.
This comprehensive approach not only streamlines operations but also fosters deeper relationships between businesses and their clients, setting the stage for long-term success.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AWS Glue
Yes
Amazon Web Services (AWS)
Yes
BambooHR
Yes
Bing
Yes
Dropbox
Yes
Facebook Marketplace
Yes
Google Calendar
Yes
Google Cloud Pub/Sub
Yes
Google Cloud Storage
Yes
Google Sheets
Yes
Integrations
AWS Glue
No
Amazon Web Services (AWS)
No
BambooHR
No
Bing
No
Dropbox
No
Facebook Marketplace
No
Google Calendar
No
Google Cloud Pub/Sub
No
Google Cloud Storage
No
Google Sheets
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Pendula
Founded
2015
Country
Australia
Website
www.pendula.com
Vendor Details
Company Name
AltissAdvance Tech Private Limited
Founded
2020
Country
India
Website
www.xircls.com
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Email Marketing
A/B Testing
No
Artificial Intelligence
No
Auto-Responders
No
CAN SPAM Compliance
No
Customer Surveys
No
Drip Campaigns
No
Dynamic Content
No
Event Triggered Email
No
Image Library
No
Landing Pages/Web Forms
No
Mailing List Management
No
Mobile Optimized Emails
No
Reporting/Analytics
No
Subscriber Management
No
Template Management
No
WYSIWYG Email Editor
No
Push Notifications
A/B Testing
No
Analytics
No
Campaign Segmentation
No
Contextual Targeting
No
Device Targeting
No
Expiry Notifications
No
Geo Targeting
No
Mobile Notifications
No
Notification Scheduling
No
Visual Notifications
No
Web Notifications
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
