Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Rather than focusing on broad, outbound offers, engage in tailored, one-on-one marketing during your interactions with existing customers. Pega’s next-best-action methodology assesses various factors such as sales, service, risk, retention, and operational priorities in real-time to refine your communications. This empowers marketers to distinguish customers who exhibit potential for growth more effectively. By implementing Pega’s next-best-action strategies, you ensure that each customer receives the most appropriate action designed to increase your bank’s share of wallet. However, successful next-best-action strategies hinge on more than just internal customer data and transaction histories. The integration of real-time data from prevalent platforms like Hadoop, Cassandra, and Equifax allows you to enhance your strategies and gain a more comprehensive understanding of each customer. Consequently, this enriched data stream significantly improves your ability to make informed decisions in customer engagement.
Description
Understand who your customers are to enhance your processes aimed at retaining them, meeting their needs, and boosting their satisfaction levels. Explore our system solution tailored for your enterprise, as our shared goal is to ensure customer contentment. This tool proves to be remarkably efficient for managing both sales and marketing initiatives. Expand your business by implementing truly impactful marketing strategies and preparing for future growth opportunities. Streamline your internal operations by centralizing them effectively. Group customers into similar categories for targeted outreach. Utilize your CRM effortlessly for marketing purposes, with no additional applications needed! Access all necessary information conveniently through your web browser. Enjoy a single platform for data management, with centralized storage that minimizes complications with GDPR compliance. Keep in mind that a sales representative's information needs differ from those of an account manager, so customize your CRM to suit your team's specific roles! Gain immediate insights into your sales team’s performance through well-structured reporting tools. Ultimately, this system not only fosters a better understanding of your clients but also creates a stronger connection between your business and its customers.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS Marketplace
No
Aprimo
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$7 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Pegasystems
Founded
1983
Country
United States
Website
www.pega.com
Vendor Details
Company Name
Sprinx Systems
Founded
1996
Country
United States
Website
www.sprinx.com/crm-business-systems
Product Features
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
Yes
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No
Social Media Advertising
Ad Buying
No
Ad Creation
No
Bulk Advertising
No
Campaign Management
No
Collaboration Tools
No
Comment / Reply Moderation
No
Digital Asset Management
No
Reporting / Analytics
No
Retargeting
No
Roles / Permissions
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes