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Description
Pega GenAI Knowledge Buddy is an innovative AI-driven assistant that utilizes natural language processing and machine learning to deliver prompt and precise responses sourced from an organization's knowledge repository. Seamlessly integrating with current content libraries, it allows both customers and employees to efficiently obtain information without the hassle of manual searches. This tool significantly enhances customer self-service by providing clear, conversational replies on web and mobile platforms, which helps to minimize the need for direct support interactions. For service agents and sales personnel, Knowledge Buddy functions as an immediate support system, supplying accurate information to enhance customer interactions. Furthermore, it improves back-office efficiency by quickly retrieving procedural documents and guidelines, which aids in effective task execution. It also prioritizes enterprise-grade security, enabling organizations to manage user access rights while ensuring transparency in operations. By streamlining information access, it ultimately fosters a more knowledgeable and responsive work environment.
Description
HR teams are under immense pressure in today's fast paced business environment. hrGPT will help you navigate these complexities. Our platform is the perfect solution for talent acquisition, feedback interpretation, handling benefits inquiries quickly and self-service requests. We simplify the AI Integration Journey, ensuring you harness the full power of AI to solve every HCM challenge.
API Access
Has API
API Access
Has API
Integrations
ADP Workforce Now
Dayforce
Paycom
Paylocity
UKG Pro
Workday HCM
Integrations
ADP Workforce Now
Dayforce
Paycom
Paylocity
UKG Pro
Workday HCM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pegasystems
Founded
1983
Country
United States
Website
www.pega.com/products/genai-knowledge-buddy
Vendor Details
Company Name
CloudApper
Founded
2014
Country
United States
Website
www.cloudapper.ai/