Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance engagement and streamline automation throughout every phase of the customer journey. Transition from conventional CRM systems to a comprehensive, journey-focused customer engagement platform. Whether seeking a replacement for your existing system or aiming to expand and strengthen your current setup, Pega is here to assist you. The effectiveness of your agents is crucial to achieving success. Ensure your team remains connected, efficient, and productive, no matter their location. Customers desire to feel valued and cared for; deliver them proactive, tailored, and seamless experiences across all channels. In today’s competitive landscape, comprehensive capabilities are essential. Reduce expenses and maximize your channel effectiveness through intelligent automation and efficient case management. Facilitate the connection and automation of tasks across teams and systems to expedite the resolution of customer inquiries. Pega’s AI-driven case management adjusts to various customer service needs, while pre-established microjourneys, based on industry best practices, serve as quick-start templates. This enables you to launch initiatives promptly and efficiently.
Description
Proxima Cloud CRM is an innovative, state-of-the-art customer relationship management platform tailored specifically for the pharmaceutical sector. It effectively tackles prevalent technological hurdles such as costly and prolonged deployment processes, sluggish local implementation teams, the complexities of managing diverse devices, and vulnerabilities within IT infrastructure. This platform features a design customized for the pharmaceutical industry, offering self-service management, support for multiple languages, and the ability to deploy rapidly, enabling teams to become operational in as little as 120 minutes. With the backing of AWS infrastructure, Proxima Cloud CRM guarantees both scalability and security while conforming to ISO/IEC standards. Its user-friendly admin interface allows teams to troubleshoot issues independently, which minimizes downtime and boosts overall productivity. Additionally, the platform is compatible with any device and operating system, facilitating seamless access, which is an essential feature for modern pharmaceutical operations. In an industry where efficiency is critical, Proxima Cloud CRM stands out as a vital tool for enhancing business processes.
API Access
Has API
No
API Access
Has API
No
Integrations
ABBYY Mobile Capture
Yes
AWS Marketplace
No
Capgemini Intelligent Automation Platform
Yes
ClearProcess
Yes
CognitiveScale Cortex AI
Yes
Diabolocom
Yes
Documaster
Yes
Google Cloud Anti Money Laundering AI
Yes
HintEd
Yes
LinkedIn Sales Navigator
Yes
Integrations
ABBYY Mobile Capture
No
AWS Marketplace
Yes
Capgemini Intelligent Automation Platform
No
ClearProcess
No
CognitiveScale Cortex AI
No
Diabolocom
No
Documaster
No
Google Cloud Anti Money Laundering AI
No
HintEd
No
LinkedIn Sales Navigator
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Pegasystems
Founded
1983
Country
United States
Website
www.pega.com/es/products/crm-applications
Vendor Details
Company Name
Proxima Research
Founded
1998
Country
United States
Website
proximaresearch.com/us/en/proxima-cloud-crm/
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No