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Description
PeerBoard is a user-friendly community platform featuring a robust and flexible infrastructure. It offers a categorized newsfeed, options for visual personalization, detailed user profiles, and multi-tiered commenting capabilities. You can leverage an open-source SDK for tailored requirements or utilize WordPress integration for a quick and hassle-free setup. Ideal for a variety of communities, whether private or public, as well as small to medium businesses and individuals, PeerBoard allows you to cultivate a vibrant community in a safe and inviting environment. We manage everything necessary to facilitate knowledge sharing, boost engagement, and foster deeper connections with your audience online. In contrast to traditional forums, PeerBoard employs intelligent newsfeeds, instantaneous commenting, and comprehensive user profiles to deliver a distinctive experience. You have the freedom to fully customize the appearance and structure of your community by adjusting themes, content organization, and member groups, ensuring an experience that meets your specific needs. Additionally, PeerBoard prioritizes user satisfaction, continually evolving its features to enhance community interaction and support.
Description
Zendesk Gather offers a platform where customers can engage and collaborate within a community forum. There are times when customers simply desire a space to chat, and this interaction doesn't always need to involve your direct input. Consider that your customers interact with your products regularly, and their insights can be incredibly valuable. All you need to do is create an environment where they can freely share their knowledge, while still being available to offer support as needed. Zendesk Gather stands out as community forum software that facilitates this connection, enabling customers to work together alongside your business. With Gather, your customers can find the reliable assistance they’re looking for, not solely from your team. Establish a supportive environment where they can rely on one another for guidance. Encourage your customers to exchange ideas, provide feedback, and share their own strategies and tips. When more complicated problems arise, you can involve your agents to ensure that discussions remain constructive and beneficial for everyone involved. Ultimately, this approach fosters a sense of community and strengthens the relationship between your customers and your brand.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Zapier
Yes
Campaign Monitor
No
Facebook
Yes
Heartbeat
Yes
KonnectzIT
Yes
LearnDash
Yes
Mailchimp
No
Memberful
Yes
Okta
No
Reddit
Yes
Integrations
Zapier
Yes
Campaign Monitor
Yes
Facebook
No
Heartbeat
No
KonnectzIT
No
LearnDash
No
Mailchimp
Yes
Memberful
No
Okta
Yes
Reddit
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$9 per agent per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Circles Collective
Founded
2019
Country
United States
Website
www.peerboard.com
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/gather/
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
