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Description
PeerBoard is a user-friendly community platform featuring a robust and flexible infrastructure. It offers a categorized newsfeed, options for visual personalization, detailed user profiles, and multi-tiered commenting capabilities. You can leverage an open-source SDK for tailored requirements or utilize WordPress integration for a quick and hassle-free setup. Ideal for a variety of communities, whether private or public, as well as small to medium businesses and individuals, PeerBoard allows you to cultivate a vibrant community in a safe and inviting environment. We manage everything necessary to facilitate knowledge sharing, boost engagement, and foster deeper connections with your audience online. In contrast to traditional forums, PeerBoard employs intelligent newsfeeds, instantaneous commenting, and comprehensive user profiles to deliver a distinctive experience. You have the freedom to fully customize the appearance and structure of your community by adjusting themes, content organization, and member groups, ensuring an experience that meets your specific needs. Additionally, PeerBoard prioritizes user satisfaction, continually evolving its features to enhance community interaction and support.
Description
Zendesk Gather offers a platform where customers can engage and collaborate within a community forum. There are times when customers simply desire a space to chat, and this interaction doesn't always need to involve your direct input. Consider that your customers interact with your products regularly, and their insights can be incredibly valuable. All you need to do is create an environment where they can freely share their knowledge, while still being available to offer support as needed. Zendesk Gather stands out as community forum software that facilitates this connection, enabling customers to work together alongside your business. With Gather, your customers can find the reliable assistance they’re looking for, not solely from your team. Establish a supportive environment where they can rely on one another for guidance. Encourage your customers to exchange ideas, provide feedback, and share their own strategies and tips. When more complicated problems arise, you can involve your agents to ensure that discussions remain constructive and beneficial for everyone involved. Ultimately, this approach fosters a sense of community and strengthens the relationship between your customers and your brand.
API Access
Has API
API Access
Has API
Integrations
Zapier
Campaign Monitor
Facebook
Heartbeat
KonnectzIT
LearnDash
Mailchimp
Okta
Profi
Quaeris
Integrations
Zapier
Campaign Monitor
Facebook
Heartbeat
KonnectzIT
LearnDash
Mailchimp
Okta
Profi
Quaeris
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
$9 per agent per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Circles Collective
Founded
2019
Country
United States
Website
www.peerboard.com
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/gather/
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management