Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We are excited to unveil the Peeklogic Connector plugin, which is crafted to integrate Salesforce and Jira, ultimately boosting both cost-efficiency and productivity for our clients. This robust solution facilitates uninterrupted interaction between sales and development teams, removing the obstacles created by their separate environments. Envision a scenario where your support, development, and product teams engage through Jira while your sales personnel use Salesforce. Closing the divide between these groups is essential for providing exceptional customer support. Thanks to the Peeklogic Connector, you can experience enhanced communication, better collaboration, and top-tier assistance. This plugin exemplifies our commitment to continuous improvement and innovation. What began as a simple idea has evolved into a valuable tool that empowers businesses to operate more intelligently. It transcends merely connecting Salesforce to Jira or vice versa; it ensures that all team members are aligned and can accomplish tasks swiftly and efficiently. By fostering this level of integration, organizations can unlock their full potential and maximize their operational effectiveness.

Description

As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Five9 Yes 
Freshdesk No 
Groove No 
HappyFox No 
Jira Yes 
Kayako No 
Microsoft Teams No 
Zendesk No 

Integrations

Salesforce Yes 
Five9 No 
Freshdesk Yes 
Groove Yes 
HappyFox Yes 
Jira No 
Kayako Yes 
Microsoft Teams Yes 
Zendesk Yes 

Pricing Details

$2,400 per year
Free Trial No 
Free Version Yes 

Pricing Details

$8.00 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Peeklogic

Founded

2019

Country

United States

Website

peeklogic-jira-connector.com

Vendor Details

Company Name

Bluepen Software

Founded

2016

Country

United States

Website

www.bluepensoftware.com

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Product Features

Integration

Dashboard Yes 
ETL - Extract / Transform / Load Yes 
Metadata Management Yes 
Multiple Data Sources Yes 
Web Services Yes 

Alternatives

Sinergify Reviews

Sinergify

Grazitti Interactive