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Average Ratings 2 Ratings

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support

Description

Peek Pro is an all in one suite that makes it easy to sell more tours, activities, or rentals. Maximize revenue and customer satisfaction at every stage of the journey. A customizable online booking process that is easy to use, mobile-friendly, and fast will give your customers the best possible experience. Over 1 billion customer experiences were used to create thousands of experiments that resulted in more bookings. Our powerful POS makes it easy to make walk-up bookings within seconds. You can get through long lines in half the time. You'll be able to eliminate long lines using the same technology used by airlines. Automated and precisely timed review requests. Positive feedback on TripAdvisor and Yelp. Assess guide quality. Embed directly onto your website. Peek integrates seamlessly with all your key tools like Google Analytics, Facebook and Mailchimp. You can make empowered marketing decisions and find high value customers for repeat business.

Description

Discover UserPeek, the go-to partner for any organization seeking robust solutions for remote usability testing! More than just a tool, UserPeek acts as a bridge to connect businesses with the true essence of user-product interactions. It simplifies and accelerates UX evaluations with its intuitive tagging and annotation features, providing an invaluable view of the user journey. One of the key assets of UserPeek is its varied and inclusive tester panel, thoughtfully assembled to represent a vast spectrum of target demographics. This provides a well-rounded view of user behaviors and trends. Additionally, UserPeek comes equipped with an automatic speech-to-text transcription tool, converting user comments into easily digestible insights, all in real-time. Crafting influential presentations becomes effortless with UserPeek's unique Highlight Reel feature. It enables businesses to select and present crucial moments from user testing videos, creating a focused and impactful narrative that effectively highlights important user interactions and feedback.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
Expedia Yes 
Facebook Yes 
Google Yes 
Google Analytics Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Mailchimp Yes 
TourOpp GO Yes 
Tripadvisor Yes 
Yelp Yes 

Integrations

ActiveCampaign No 
Expedia No 
Facebook No 
Google No 
Google Analytics No 
HubSpot CRM No 
HubSpot Customer Platform No 
Mailchimp No 
TourOpp GO No 
Tripadvisor No 
Yelp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$55 per tester
Pay-as-you-go: $55 per tester
Monthly: $245/month (5 testers/month incl.)
Yearly: $211/month (5 testers/month incl.)
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Peek Pro

Founded

2011

Country

United States

Website

www.peekpro.com

Vendor Details

Company Name

UserPeek

Founded

2021

Country

United States

Website

userpeek.com

Product Features

Rental

Auto / Boat Rental No 
Contract Management No 
Inspection Management No 
Inventory Management No 
Late Fee Calculation No 
Maintenance Management No 
Medical Equipment Rental No 
Multi-Location No 
Online Booking No 
Rate Management No 
Recurring Rentals No 
Reservations Management No 
Scheduling No 
Short / Long Term Rental No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Product Features

Usability Testing

A/B Testing No 
Annotations Yes 
Audience Targeting Yes 
Heatmaps No 
Impression Testing Yes 
Mobile Testing Yes 
Moderated Usability Testing No 
Prototype Testing Yes 
Quantitative Metrics No 
Remote User Testing Yes 
Reporting / Analytics Yes 
Surveys and Feeback Yes 
Video Recording / Transcription Yes 

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