Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Peek Pro is an all in one suite that makes it easy to sell more tours, activities, or rentals. Maximize revenue and customer satisfaction at every stage of the journey. A customizable online booking process that is easy to use, mobile-friendly, and fast will give your customers the best possible experience. Over 1 billion customer experiences were used to create thousands of experiments that resulted in more bookings. Our powerful POS makes it easy to make walk-up bookings within seconds. You can get through long lines in half the time. You'll be able to eliminate long lines using the same technology used by airlines. Automated and precisely timed review requests. Positive feedback on TripAdvisor and Yelp. Assess guide quality. Embed directly onto your website. Peek integrates seamlessly with all your key tools like Google Analytics, Facebook and Mailchimp. You can make empowered marketing decisions and find high value customers for repeat business.
Description
Enhance your customer interactions to boost bookings and gather more reviews effectively. By providing Google Maps links for meetings or pickup points, you can streamline operations and facilitate a seamless experience. Incorporating cross-selling and up-selling strategies will not only increase bookings but also lead to more favorable reviews while saving you valuable time in customer service. Keep guests informed by sending them real-time tracking links for the bus, welcoming them when they board, and offering tailored suggestions for their day. Additionally, request feedback and promote enhanced experiences to encourage positive reviews. Share the precise location of your attraction and provide daily recommendations, including potential up-sell options or meal suggestions prior to their arrival. Capturing moments of guests enjoying their time can further contribute to obtaining more reviews. Delivering all this information directly to their phones offers peace of mind for your customers and reduces inquiries for you. By actively preventing late arrivals and no-shows, you can improve operational efficiency and minimize complaints. Engage customers even before their arrival, generating excitement through captivating pictures and videos while encouraging them to consider booking other products you offer. Ultimately, this proactive approach not only enhances the customer experience but also strengthens their connection with your brand.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveCampaign
Yes
Bokun
No
Checkfront
No
Expedia
Yes
Facebook
Yes
Google
Yes
Google Analytics
Yes
Google Maps
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Integrations
ActiveCampaign
No
Bokun
Yes
Checkfront
Yes
Expedia
No
Facebook
No
Google
No
Google Analytics
No
Google Maps
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Peek Pro
Founded
2011
Country
United States
Website
www.peekpro.com
Vendor Details
Company Name
TourOpp
Country
United States
Website
www.go.touropp.com
Product Features
Rental
Auto / Boat Rental
No
Contract Management
No
Inspection Management
No
Inventory Management
No
Late Fee Calculation
No
Maintenance Management
No
Medical Equipment Rental
No
Multi-Location
No
Online Booking
No
Rate Management
No
Recurring Rentals
No
Reservations Management
No
Scheduling
No
Short / Long Term Rental
No
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
Yes
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No