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Description

PatientNow is a specialized practice management and patient engagement platform developed for aesthetic medicine, wellness, and specialty healthcare providers. The software helps organizations automate routine administrative tasks while improving communication and engagement with both prospective and existing patients. Practices can use the platform to manage patient outreach, appointment scheduling, follow-up campaigns, rebooking efforts, and relationship-building activities from a centralized system. Designed for industries such as med spas, plastic surgery, dermatology, weight loss, wellness, and IV therapy, PatientNow addresses the operational challenges unique to these growing healthcare sectors. The platform leverages intelligent automation to reduce manual workloads and help staff spend more time delivering quality patient care. By streamlining patient interactions and administrative processes, practices can improve efficiency and maximize revenue opportunities. PatientNow also supports business growth by helping providers attract new patients and maintain stronger long-term engagement. Its integrated approach allows healthcare organizations to manage critical patient lifecycle activities more effectively. Through a combination of automation, communication, and operational tools, PatientNow helps practices scale while maintaining high-quality patient experiences.

Description

Clinics of all sizes and specialties can concentrate on their patients while PertexaIQ™ manages the rest of the tasks. This applies not only to primary care but also to various specialty and subspecialty practices, including neurology, obstetrics and gynecology, pediatrics, dermatology, podiatry, endocrinology, and behavioral health. By enhancing ease, speed, and accuracy, practices can significantly increase both their value and patient volume, leading to greater revenue. For hospitalists, nurses, and related groups, our platform-independent application seamlessly integrates with your device and your client’s electronic health records (EHR), ensuring that documentation is completed in real-time for every patient interaction, whether it occurs remotely, in nursing homes, rehabilitation facilities, or at home. Administrators and advisors in accountable care organizations (ACOs), patient-centered medical homes (PSOs), and independent practice associations (IPAs) can see a rise in the number of patients treated and bills processed, while experiencing faster payments and lower staffing and outsourcing costs. The auto-accurate coding feature leads to nearly 100% approval rates for claims on the first submission, alongside immediate auto-audit capabilities at the Recovery Audit Contractor (RAC) level and comprehensive compliance measures. Ultimately, this integrated approach maximizes efficiency and enhances the overall patient care experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PatientNow

Founded

2004

Country

United States

Website

www.patientnow.com

Vendor Details

Company Name

Pertexa Healthcare Technologies

Founded

1999

Country

United States

Website

pertexahealthtech.com

Product Features

Electronic Medical Records (EMR)

Appointment Management No 
Charting No 
Compliance Tracking No 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal No 
Voice Recognition No 

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

Medical Spa

Appointment Management Yes 
Before & After Pictures Yes 
Client Management Yes 
Gift Card Management Yes 
HIPAA Compliant Yes 
Inventory Management Yes 
Package Creation Yes 

Plastic Surgery

Appointment Management No 
Before & After Pictures No 
Claims Management No 
Inventory Management No 
Patient Billing No 
Patient Flow Management No 
Patient Portal No 
Patient Records Management No 
Scheduling No 

Product Features

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting Yes 
Compliance Tracking Yes 
E-Prescribing Yes 
E/M Coding Yes 
HIPAA Compliant Yes 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified Yes 
ONC-ATCB Certified Yes 
Patient Portal Yes 
Self Service Portal Yes 
Voice Recognition Yes 

Home Health Care

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Employee Tracking No 
Medication Database No 
Patient Intake No 
Scheduling No 
Time / Task Reporting No 

Remote Patient Monitoring

Dashboard No 
Data Import/Export No 
HIPAA Compliant No 
Mobile Payments No 
Monitoring Device Integration No 
Patient Engagement No 
Patient Portal No 
Patient Records Management No 
Patient Surveys No 
Reminders No 
Virtual Visits No 

Revenue Cycle Management

Accounts Receivable No 
Claims Management No 
Collections Management No 
EHR/EMR Integration No 
For Healthcare No 
ICD-10 Compliance No 
Insurance Verification No 
Medical Billing No 
Patient Portal No 
Patient Registration No 
Patient Scheduling No 
Payment Processing No 

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