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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Patch Retention serves as a comprehensive platform aimed at enhancing customer retention through a variety of tools that foster engagement and loyalty among clients. Among its offerings are automated customer journeys, marketing via email and SMS, a chat widget for fluid communication, as well as analytics and insights that help businesses navigate customer interactions. Additionally, it features referral programs and customer segmentation capabilities that empower companies to send personalized communications and analyze customer behavior more effectively. An important aspect of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which equips businesses with the ability to gain in-depth insights into their customer demographics, allowing for finely tuned retention strategies. By combining these functionalities, Patch Retention focuses on increasing customer loyalty, minimizing churn, and paving the way for sustained business growth. This holistic approach not only fosters a stronger connection between companies and their customers but also encourages a proactive stance in addressing customer needs.

Description

A significant hurdle that merchants face today is the fact that approximately half of their customers do not return to their stores, which negatively impacts their revenue. Eazipoints provides a solution by helping business owners boost their income through a distinctive loyalty program that allows them to better understand customer behavior and engage with them on a personal level. By leveraging our state-of-the-art platform and mobile application, these entrepreneurs can implement effective strategies for attracting new customers, retaining existing ones, and enhancing overall customer engagement. Additionally, they can reach out to millions of potential customers via targeted SMS and email marketing campaigns. Eazipoints encourages repeat visits to stores by fostering a sense of loyalty among customers. Our mission is to cultivate a strong connection between business owners and their customers through direct communication, utilizing powerful tools such as a mobile app hosted on a cloud platform. Our cutting-edge mobile and web platform includes features like customer loyalty programs, coupons, SMS and email notifications, analytics, and appointment scheduling, all designed to enhance the customer experience. By integrating these capabilities, Eazipoints empowers businesses to create lasting relationships with their clientele, ultimately driving sustained growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ROLLER Yes 
VenueSumo Yes 

Integrations

ROLLER No 
VenueSumo No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$22.26 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Patch Retention

Founded

2011

Country

United States

Website

patchretention.com

Vendor Details

Company Name

Eazipoints

Founded

2016

Country

India

Website

www.eazipoints.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management No 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

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