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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Patch Retention serves as a comprehensive platform aimed at enhancing customer retention through a variety of tools that foster engagement and loyalty among clients. Among its offerings are automated customer journeys, marketing via email and SMS, a chat widget for fluid communication, as well as analytics and insights that help businesses navigate customer interactions. Additionally, it features referral programs and customer segmentation capabilities that empower companies to send personalized communications and analyze customer behavior more effectively. An important aspect of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which equips businesses with the ability to gain in-depth insights into their customer demographics, allowing for finely tuned retention strategies. By combining these functionalities, Patch Retention focuses on increasing customer loyalty, minimizing churn, and paving the way for sustained business growth. This holistic approach not only fosters a stronger connection between companies and their customers but also encourages a proactive stance in addressing customer needs.

Description

RFMcube serves as a robust solution for ecommerce businesses, allowing for real-time customer segmentation through RFM analysis. By connecting RFMcube to your ecommerce system, you can align your sales data and pinpoint essential customer segments to optimize your marketing efforts. The tool offers effortless filtering of your complete transaction records, categorizing customers based on their buying patterns. This level of accurate segmentation gives a thorough insight into customer behavior, ensuring that the data remains current and synchronized. Moreover, RFMcube enables you to fine-tune these segments with additional criteria such as product categories, brands, loyalty points, and geographical location. Its intuitive design simplifies integration with leading ecommerce platforms like Magento, Prestashop, Woocommerce, and Shopify, allowing for rapid connection to various data sources. Ultimately, RFMcube equips businesses with the insights needed to tailor their marketing campaigns effectively and boost customer engagement significantly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign No 
Brevo No 
Facebook No 
Klaviyo No 
Magento No 
MailUp No 
Mailchimp No 
PrestaShop No 
ROLLER Yes 
Shopify No 
VenueSumo Yes 
WooCommerce No 

Integrations

ActiveCampaign Yes 
Brevo Yes 
Facebook Yes 
Klaviyo Yes 
Magento Yes 
MailUp Yes 
Mailchimp Yes 
PrestaShop Yes 
ROLLER No 
Shopify Yes 
VenueSumo No 
WooCommerce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€10 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Patch Retention

Founded

2011

Country

United States

Website

patchretention.com

Vendor Details

Company Name

RFMcube

Country

Italy

Website

rfmcube.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management No 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Product Features

Alternatives

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Segment Reviews

Segment

Twilio