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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Patch Retention serves as a comprehensive platform aimed at enhancing customer retention through a variety of tools that foster engagement and loyalty among clients. Among its offerings are automated customer journeys, marketing via email and SMS, a chat widget for fluid communication, as well as analytics and insights that help businesses navigate customer interactions. Additionally, it features referral programs and customer segmentation capabilities that empower companies to send personalized communications and analyze customer behavior more effectively. An important aspect of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which equips businesses with the ability to gain in-depth insights into their customer demographics, allowing for finely tuned retention strategies. By combining these functionalities, Patch Retention focuses on increasing customer loyalty, minimizing churn, and paving the way for sustained business growth. This holistic approach not only fosters a stronger connection between companies and their customers but also encourages a proactive stance in addressing customer needs.

Description

RFMcube serves as a robust solution for ecommerce businesses, allowing for real-time customer segmentation through RFM analysis. By connecting RFMcube to your ecommerce system, you can align your sales data and pinpoint essential customer segments to optimize your marketing efforts. The tool offers effortless filtering of your complete transaction records, categorizing customers based on their buying patterns. This level of accurate segmentation gives a thorough insight into customer behavior, ensuring that the data remains current and synchronized. Moreover, RFMcube enables you to fine-tune these segments with additional criteria such as product categories, brands, loyalty points, and geographical location. Its intuitive design simplifies integration with leading ecommerce platforms like Magento, Prestashop, Woocommerce, and Shopify, allowing for rapid connection to various data sources. Ultimately, RFMcube equips businesses with the insights needed to tailor their marketing campaigns effectively and boost customer engagement significantly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign
Brevo
Facebook
Klaviyo
Magento
MailUp
Mailchimp
PrestaShop
Shopify
WooCommerce

Integrations

ActiveCampaign
Brevo
Facebook
Klaviyo
Magento
MailUp
Mailchimp
PrestaShop
Shopify
WooCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Patch Retention

Founded

2011

Country

United States

Website

patchretention.com

Vendor Details

Company Name

RFMcube

Country

Italy

Website

rfmcube.com

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Product Features

Alternatives

Alternatives

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