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Description
Patch Retention serves as a comprehensive platform aimed at enhancing customer retention through a variety of tools that foster engagement and loyalty among clients. Among its offerings are automated customer journeys, marketing via email and SMS, a chat widget for fluid communication, as well as analytics and insights that help businesses navigate customer interactions. Additionally, it features referral programs and customer segmentation capabilities that empower companies to send personalized communications and analyze customer behavior more effectively. An important aspect of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which equips businesses with the ability to gain in-depth insights into their customer demographics, allowing for finely tuned retention strategies. By combining these functionalities, Patch Retention focuses on increasing customer loyalty, minimizing churn, and paving the way for sustained business growth. This holistic approach not only fosters a stronger connection between companies and their customers but also encourages a proactive stance in addressing customer needs.
Description
RFMcube serves as a robust solution for ecommerce businesses, allowing for real-time customer segmentation through RFM analysis. By connecting RFMcube to your ecommerce system, you can align your sales data and pinpoint essential customer segments to optimize your marketing efforts. The tool offers effortless filtering of your complete transaction records, categorizing customers based on their buying patterns. This level of accurate segmentation gives a thorough insight into customer behavior, ensuring that the data remains current and synchronized. Moreover, RFMcube enables you to fine-tune these segments with additional criteria such as product categories, brands, loyalty points, and geographical location. Its intuitive design simplifies integration with leading ecommerce platforms like Magento, Prestashop, Woocommerce, and Shopify, allowing for rapid connection to various data sources. Ultimately, RFMcube equips businesses with the insights needed to tailor their marketing campaigns effectively and boost customer engagement significantly.
API Access
Has API
API Access
Has API
Integrations
ActiveCampaign
Brevo
Facebook
Klaviyo
Magento
MailUp
Mailchimp
PrestaShop
Shopify
WooCommerce
Integrations
ActiveCampaign
Brevo
Facebook
Klaviyo
Magento
MailUp
Mailchimp
PrestaShop
Shopify
WooCommerce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Patch Retention
Founded
2011
Country
United States
Website
patchretention.com
Vendor Details
Company Name
RFMcube
Country
Italy
Website
rfmcube.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management