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Description
Welcome serves as the core of the accommodation facility, acting as the primary system for conducting and overseeing all operations. Front office tasks, ranging from quotations to checkouts, can be executed through a straightforward and user-friendly interface. Additionally, back office processes are efficiently managed due to software tools that enable centralized control over all hardware devices and building automation systems within the hotel. Furthermore, when set up in multi-property mode, the software provides a consolidated view of availability and tape charts for various properties, facilitating straightforward entry or modification of reservations across all businesses. The reservation management process, from initial inquiries to the final checkout, remains both simple and intuitive, with numerous automated features designed to enhance front office efficiency while significantly reducing the likelihood of errors. This integration not only improves operational efficiency but also enhances the overall guest experience by streamlining communication and service delivery.
Description
WISH is a comprehensive hotel front desk software that seamlessly integrates all essential functions into one platform, enhancing efficiency for users. By providing additional tools and streamlined data access, it simplifies navigation and allows staff to achieve more with reduced effort. Prologic First offers WISH to clients, whether they operate multiple properties or are standalone hotels. The WISH PMS also incorporates contactless features for guests, allowing them to manage their profiles, confirm registration, view bills, utilize express checkout, settle payments, and provide feedback—all from their mobile devices. This software company develops and markets modern hospitality solutions that are technologically advanced, integrated, robust, and economically viable on a global scale. Furthermore, WISH enables real-time management of hotel room rates with a direct two-way connection to various booking channels. Guests are encouraged to make direct bookings through the hotel’s website, receiving instant confirmations, which ultimately helps to decrease reliance on OTAs and their associated commissions. Overall, WISH not only enhances the guest experience but also streamlines operations for hotel staff, fostering a more efficient working environment.
API Access
Has API
API Access
Has API
Integrations
MyForecast
RateBoard
TokyDigital
Vikey
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Passepartout
Founded
1989
Country
San Marino
Website
www.passepartoutsoftware.com/software/horeca/hotels
Vendor Details
Company Name
PROLOGIC FIRST
Founded
1997
Country
India
Website
www.prologicfirst.com/hotelsoftware/hotel-front-office-software.html
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Revenue Management
Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental