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features
design
support

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Write a Review

Description

Welcome serves as the core of the accommodation facility, acting as the primary system for conducting and overseeing all operations. Front office tasks, ranging from quotations to checkouts, can be executed through a straightforward and user-friendly interface. Additionally, back office processes are efficiently managed due to software tools that enable centralized control over all hardware devices and building automation systems within the hotel. Furthermore, when set up in multi-property mode, the software provides a consolidated view of availability and tape charts for various properties, facilitating straightforward entry or modification of reservations across all businesses. The reservation management process, from initial inquiries to the final checkout, remains both simple and intuitive, with numerous automated features designed to enhance front office efficiency while significantly reducing the likelihood of errors. This integration not only improves operational efficiency but also enhances the overall guest experience by streamlining communication and service delivery.

Description

RMS provides scalable, cloud technology to over 6,500 properties in 45 countries. This technology helps them manage, operate, and grow their hospitality accommodation business. RMS is a market leader in innovation for more than 35 years. This insight has informed the continuous evolution of its robust, fully integrated platform. RMS offers a wide range of native features and a broader product offering that enables operators to increase their revenue, streamline operations, and engage and retain loyal clients. Our innovative approach drives our expansion into global markets. Our focus on continuous improvement and customer experience positions us as a key partner for properties of all sizes, as well as groups looking to optimise multinational enterprises. Our property management software is the fastest-growing in the world. Our dedicated global teams work hard to make our customers happy every day.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Braintree No 
Britannic Technologies No 
CortexDecoder No 
Fedelta Point of Sale No 
IDeaS G3 RMS No 
Idealpos No 
InTouch Data No 
Lightspeed Retail No 
Lybra Assistant Yes 
M3 Accounting Core No 
MYOB Acumatica No 
Oracle MICROS POS No 
ResHub No 
RoomPriceGenie No 
SpaOne WebConnect No 
TIM4biz Call Accounting No 
TalkBox No 
Tyro EFTPOS No 

Integrations

Braintree Yes 
Britannic Technologies Yes 
CortexDecoder Yes 
Fedelta Point of Sale Yes 
IDeaS G3 RMS Yes 
Idealpos Yes 
InTouch Data Yes 
Lightspeed Retail Yes 
Lybra Assistant No 
M3 Accounting Core Yes 
MYOB Acumatica Yes 
Oracle MICROS POS Yes 
ResHub Yes 
RoomPriceGenie Yes 
SpaOne WebConnect Yes 
TIM4biz Call Accounting Yes 
TalkBox Yes 
Tyro EFTPOS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$/Room/Month. Please call or contact for details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Passepartout

Founded

1989

Country

San Marino

Website

www.passepartoutsoftware.com/software/horeca/hotels

Vendor Details

Company Name

RMS Cloud

Founded

1983

Country

Global

Website

www.rmscloud.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental No 

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Revenue Management

Competitor Analysis No 
Dynamic Pricing No 
For Airlines No 
For Hospitality Industry No 
Forecasting No 
Inventory Control No 
Price Optimization No 
Recommendation Engine No 
Yield Management No 

Product Features

Campground Management

Asset Management Yes 
Check-in / Check-out Yes 
Multi-Location Yes 
Online Booking Yes 
Permit Management Yes 
Point of Sale (POS) Yes 
Rental Management Yes 
Reservations Management Yes 
Site Maps Yes 
Utility Billing Yes 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling Yes 
Incident Management No 
Inspection Management No 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling Yes 
Schools Yes 
Space Planning Yes 
Vendor Management Yes 
Visitor Management Yes 
Work Order Management Yes 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Marine

Accounting Management Yes 
Ballast Table No 
Barcodes No 
Boat Maintenance Yes 
Manufacturing/Supplier Pricebooks No 
Marina Management Yes 
Maritime Crew Management No 
Routing No 
Scheduling No 
Storage Management Yes 

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

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