Average Ratings 6 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Online stores lose sales when customers wait for answers. Parnidia AI Chat Agent fixes that with an AI customer service agent that replies within seconds, day and night, across live chat, email, WhatsApp, Instagram and Facebook Messenger. The agent is trained on your store policies, help documents and full product catalogue, and it connects to your shop platform, CRM and shipping providers. That lets it look up order status, confirm stock, suggest the right products with images and discount codes, and complete bookings without a human. When a question needs a person, it passes the conversation to your team with a short AI summary. Parnidia handles the whole setup as a managed service: knowledge base, integrations and testing, typically live within 4 weeks with roughly 2 hours of effort from your side. Every agent includes an AI-first Helpdesk, where your team monitors chats, steps in live, fixes answers so the agent improves, and tracks which topics customers ask about most. Supported platforms include Shopify, WooCommerce, Magento, PrestaShop, OpenCart and BigCommerce, plus HubSpot, Salesforce and Pipedrive. It speaks any language your customers write in. Baltic retailers such as Open24, Audimas and Home by NB use it to cut support costs by up to 60% and automate around 80% of incoming questions. A strong alternative to Tidio, Zendesk AI and Gorgias for teams that want results without building a bot themselves. Pricing starts at 99 EUR per month.

Description

Trackless offers a cookieless analytics solution tailored specifically for online retailers. It tracks vital metrics such as traffic, sales, net revenue after cancellations and returns, profit margins, return on ad spend (ROAS), product performance, sales funnels, and customer lifetime value. The platform provides server-side modules compatible with various e-commerce systems including PrestaShop, WooCommerce, Joomla, OpenCart, Magento 2, Shopware 6, and Sylius, while hosted platforms can implement it using a lightweight snippet, and custom systems have access to the API. Data is securely stored within the EU, and Trackless does not utilize any of its own analytics cookies, steers clear of data sampling, and refrains from sharing analytics information with advertising networks. It operates seamlessly alongside GA4 or Matomo and supports data exports in formats like CSV, XLSX, and JSON. Users can rely on Trackless to enhance their insights without compromising on data privacy and integrity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

PrestaShop Yes 
WooCommerce Yes 
Adobe Commerce Yes 
BigCommerce Yes 
Confluence Yes 
Facebook Messenger Yes 
Gmail Yes 
Google Drive Yes 
HubSpot CRM Yes 
Instagram Yes 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Notion Yes 
Omnisend Yes 
OpenCart Yes 
Paysera Yes 
Pipedrive Yes 
Salesforce Yes 
Shopify Yes 
WhatsApp Yes 

Integrations

PrestaShop Yes 
WooCommerce Yes 
Adobe Commerce No 
BigCommerce No 
Confluence No 
Facebook Messenger No 
Gmail No 
Google Drive No 
HubSpot CRM No 
Instagram No 
Microsoft Outlook No 
Microsoft SharePoint No 
Notion No 
Omnisend No 
OpenCart No 
Paysera No 
Pipedrive No 
Salesforce No 
Shopify No 
WhatsApp No 

Pricing Details

€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.
Free Trial No 
Free Version No 

Pricing Details

EUR 49/year per online store
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Parnidia

Founded

2024

Country

Lithuania

Website

www.parnidia.com

Vendor Details

Company Name

OpenServis

Founded

2009

Country

Czech Republic

Website

trackless.cz/en/

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Product Features

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